“all over Christmas I couldn't get skype which is mainly why I have a computer. very disappointing. I was on to eir several times but it is still very bad. they say the line is ;ok but my computer is only bought during the past year so I don't think there could be anything wrong there. I would love to get my skype back . mary disgusted.”
“I have signed up for a 45 euro payment for broadband yet my bill has been 73 euro with no correspondence from eircom as to why this is so high I have no access to the internet in the bedrooms as the service is so bad yet people in our area say fiberoptic is on our street and I would clearly love to change to another server but I am tied into a 18 month contract which is like a prison sentence I have sent an email asking them to explain why my bill is over the 45 I agreed when signing up but of course no reply!!!”
“The whole thing was botched with the result that I was threatened with disconnection for non_payment when as far as I can make out my account is in credit”
“The customer service agency was very helpful the only complaint I would have is the
length of time it takes to transfer my call from one department to another. The call in
total took somewhere around 58 mins.”
“I have not bough anything from Eir. Could you please describe what it was. My modem eas hacked so hopefully information hasn't been taken. Thank you. Dolores”
“repeatedly informed at least 6 times over the phone that I would no longer be charged for rent of phone as I have paid in full for it . I have deduct that amount from my most recent bill.
I was also told that I would pay no more than 47 euro pm on my new package this also did not happen.”
