“The customer service agency was very helpful the only complaint I would have is the
length of time it takes to transfer my call from one department to another. The call in
total took somewhere around 58 mins.”
“jessica was so helpful and explained things i could under stand gave me the rightplan to suite my needs which was more to what i could afford at E62 a month in my montly bill so greatful to her”
“To whom it concerns.
i now have eir 3 months i find it very good.
How ever the billing process is not regular iv got 1 pay bill which i requested and punchealy
paid same my bill was due on the 10 of jan 2017 but so far nothing as im 68 years of age thats the way i like to pay my subscription each month .
so please dont ingnore this mail please .
john cosgrave
34 mount ieveres sixmile bridge.
co clare”
“I wanted to replace my old, ailing, button phone with a similar one and went to the eir shop in Liffey Valley shopping centre. The helpful attendant said he had none in stock but would have in a few days. When I returned, I got one just as I wanted.”
“I have had many dealing with eircom/eir in the past 20 years and some very bad experiences. But this time I was put in contact with Paula Johnson in your sales department and I have to say she was excellent from the start to finish, she was clear precise and exceptionally efficient. I don't know her or never had any other dealings with her, definitely a keeper for Eir. The best ordering experience I have ever had with your company. ????”
“From ordering to getting set up I found the process very simple and customer service great, the customer service team are friendly and enthusiastic to answer any questions!”
