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eir Reviews

2.3 Rating 382 Reviews
27 %
of reviewers recommend eir

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eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th April 2024
Asta
eir 1 star review on 8th April 2024
Asta
eir 1 star review on 4th October 2023
Shamali
1
Anonymous
Anonymous  // 01/01/2019
The whole thing was botched with the result that I was threatened with disconnection for non_payment when as far as I can make out my account is in credit
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(ChSave) - Posted 7 years ago
The customer service agency was very helpful the only complaint I would have is the length of time it takes to transfer my call from one department to another. The call in total took somewhere around 58 mins.
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(6to12) - Posted 7 years ago
Not happy with my broadband
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(ChSave) - Posted 7 years ago
The speed and quality of the Eir broadband connection is very good for us to do online shopping,banking and general browsing :-)
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(Billto3) - Posted 7 years ago
no previous channel button, can't record 2 programme's at same time
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(Billto3) - Posted 7 years ago
I have not bough anything from Eir. Could you please describe what it was. My modem eas hacked so hopefully information hasn't been taken. Thank you. Dolores
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(ChSave) - Posted 7 years ago
No price info .effectively buying blind???
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(6to12) - Posted 7 years ago
Fast and friendly service. No problems so far with service.
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(Billto3) - Posted 7 years ago
Instant broadband, very little disruption.
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(6to12) - Posted 7 years ago
I would like to familiarise myself better with my mobile. Where do I look it up in my IPad?
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(6to12) - Posted 7 years ago
Good quick setup & easy to follow screens
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(Billto3) - Posted 7 years ago
repeatedly informed at least 6 times over the phone that I would no longer be charged for rent of phone as I have paid in full for it . I have deduct that amount from my most recent bill. I was also told that I would pay no more than 47 euro pm on my new package this also did not happen.
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(Billto3) - Posted 7 years ago
Eir respond to telephone calls and most importantly I get to talk to a human and not a computer generated 'response'
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(ChSave) - Posted 7 years ago
It's brilliant but it freezes a lot from time to time
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(Billto3) - Posted 7 years ago
i got a new modem as my old modem was out of date i now have better and faster connection which is great.
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(6to12) - Posted 7 years ago
Fella who installed my eir nice chap very chatty explained everything clearly
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(Billto3) - Posted 7 years ago
I base my experience of Eir on the service that I have had with Eir over the last 18 months. On several occasions I have communicated this to Eir.
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(Billto3) - Posted 7 years ago
EIR VISION KEEPS ON FREEZING, THE AIR PLUGS WERE REPLACED BUT I STILL HAVE A PROBLEM. THE MULTI BOXES ARE A DISASTER, FROM THE DAY THE SYSTEM WAS INSTALLED BACK IN THE BEGINING OF MAY 2016 I HAVE HAD PROBLEMS. NOT A HAPPY CUSTEMER.
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(6to12) - Posted 7 years ago
Internet constantly breaks down , tv service regularly breaks down! Never had theses issued with Sky, can't wait till contract finishes, wouldn't recommend to anyone.
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(6to12) - Posted 7 years ago
theman that called was very nice i hsd a question for him and as i was asking himhe told me he had it done for me and then showed me how to use it his work was very tidy diddnt even no he had drilled hole tidyed it all up himself then had quick coffee wit me while he was showing how to purchase movies 10/10 now quisten for you i got bill off ye today i only got c set up yesterday i cant pay that bill before feb th5 ring me if that problem remember i only set up yesterday after been told if i signed up online id b set up before christmas 21 to be purcise i moved from sky for double chargen me and going in earlyfor money i get bank charged for that i hope its not a problem i like ur set up and ye culd throw movies in for kids for and stress iv gone through them calls were recored i wasnt going to set up unless it was before xmas kids ya no he told me 21 dec when i rang a girl told me they suldnt tell me the costmer that he suldnt hav but i beleived in a irish company keeping to there word looking forward to hearing backk stacee sheradin acc31115804 lives in tullamore 191 church
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(ECL) - Posted 7 years ago
eir is rated 2.3 based on 382 reviews