El Dorado Furniture Reviews

"Compr\u00e9 una Motion Coffee table y en la madrugada cay\u00f3 al suelo , los llam\u00e9 para que me ayudaran con alguien que me pudiera ayudar para repararla , y lo que me dijeron que era un problema de f\u00e1brica. Una mesa nueva , es incre\u00edble cada vez es menos la calidad de estos muebles ."

"Compr\u00e9 una Motion Coffee table y en la madrugada cay\u00f3 al suelo , los llam\u00e9 para que me ayudaran con alguien que me pudiera ayudar para repararla , y lo que me dijeron que era un problema de f\u00e1brica. Una mesa nueva , es incre\u00edble cada vez es menos la calidad de estos muebles ."

"We purchased a sectional Sofa from El Dorado. We purchased an extended warranty.\r\nAfter owing the sofa for 2 years, and we only live in this residence for 4 - 5 months per year, and are 2 adults, the padding has worn down in the arms and cushions. We tried to get an appointment for 2 months from the extended warranty company, and finally they came. Even the repairman who came here thought that it wasn't normal for a sofa that we paid close to $5000 for, should wear down so quickly! The warranty company told us that what we have is normal wear and tear!!! Nice to know that the sofa should only look good for less than 2 years! I would definitely not buy anything from El Dorado in this lifetime again. Also, we have some friends who are going through the same thing with 2 chairs that they bought from El Dorado."

"We purchased a sectional Sofa from El Dorado. We purchased an extended warranty.\r\nAfter owing the sofa for 2 years, and we only live in this residence for 4 - 5 months per year, and are 2 adults, the padding has worn down in the arms and cushions. We tried to get an appointment for 2 months from the extended warranty company, and finally they came. Even the repairman who came here thought that it wasn't normal for a sofa that we paid close to $5000 for, should wear down so quickly! The warranty company told us that what we have is normal wear and tear!!! Nice to know that the sofa should only look good for less than 2 years! I would definitely not buy anything from El Dorado in this lifetime again. Also, we have some friends who are going through the same thing with 2 chairs that they bought from El Dorado."

"We purchased a sectional Sofa from El Dorado. We purchased an extended warranty.\r\nAfter owing the sofa for 2 years, and we only live in this residence for 4 - 5 months per year, and are 2 adults, the padding has worn down in the arms and cushions. We tried to get an appointment for 2 months from the extended warranty company, and finally they came. Even the repairman who came here thought that it wasn't normal for a sofa that we paid close to $5000 for, should wear down so quickly! The warranty company told us that what we have is normal wear and tear!!! Nice to know that the sofa should only look good for less than 2 years! I would definitely not buy anything from El Dorado in this lifetime again. Also, we have some friends who are going through the same thing with 2 chairs that they bought from El Dorado."

"super fustrada con esta compania, compramos juego de sillon , comedor con sus sillas , stool . y desde que me entregaron el sillon tenia un defecto en la parte de atras , lo cual me lo quisieron cambiar pero todo los que trajeron venian con otros problemas y a lo cual pasaron los meses hasta que un dia me dijeron que NO me lo podian cambiar porque no era defecto de frabrica , No entiendo si los demas que trajeron venian sin el defecto que tenia el mio pero con otros que no podia acertarlo, entonces los llame para perdirles que me dejaran devolver el sillon y poder sacar otro modelo lo cual fue automaticanente un NO Y si lo queria retornar tengo que pagar el retorno de un 30 % del valor del sillon . y me quieren dar un GIF CARD DE $250 por un sillon de 4,000 usd. simplemente unos sinverguenzas. hasta con compre un seguro de proteccion y los resultados nada es aceptado... una compania con un nombre grande pero los productos malos."

"Me and my husband ordered furniture over a year ago hoping to get it after the pandemic. Our furniture is now ready to be delivered and we find out that the furniture had been sold to somebody else so we couldn't get the furniture Because it's discontinued now"