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Electric Fireplaces Plus Reviews

4.7 Rating 132 Reviews
95 %
of reviewers recommend Electric Fireplaces Plus
4.7
Based on 132 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Electric Fireplaces Plus Reviews

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Anonymous
Anonymous  // 01/01/2019
Great customer service. Knowledgeable and willing to help. Fireplace was delivered quickly with no issues.
Helpful Report
(Athens) - Posted 1 month ago
Website was easier to navigate and check out. Plenty of information on the product page. I got a great deal on the fireplace! Song company used was also very friendly and accommodating.
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(Athens) - Posted 1 month ago
Excellent service and amazingly fast delivery for a large fireplace. The packaging and delivery was great. Overall, very happy with the experience. Looking forward to the installation now !!
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(Athens) - Posted 1 month ago
Just purchased my 2nd electric fireplace and continue to be impressed with the product knowledge, after market service, efficient delievery and great pricing.
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(Athens) - Posted 1 month ago
Great prices and fast shipping. We are still building out the fireplace but it’s turning out gorgeous!
Electric Fireplaces Plus 5 star review on 9th October 2024
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(Athens) - Posted 1 month ago
ordering from electric fireplaces plus was a breeze shipped and arrived so quickly i was surprised.
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(Athens) - Posted 1 month ago
We were very happy with the fast delivery and helpful customer service.
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(Athens) - Posted 1 month ago
Loved my Dimpex Igniteplus fireplace! The flames look so real. Electric plus had it in stock when others didn't. They were also very fast to respond.
Electric Fireplaces Plus 5 star review on 5th October 2024
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(Athens) - Posted 1 month ago
Really great fireplace which we ordered for our daughter as a gift for remodeleing her basement. Terrific look and makes a major design statemnt as well as an excellent hear source. The saleman I worked with was very knowleagable and helpful. The fireplace was shipped even faster than we thought. I will definitely recommend this company to friends in the future -- it was fast, easy and very compeitive too!
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(Athens) - Posted 2 months ago
Fast shipping and nice fireplace
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(Athens) - Posted 2 months ago
Price was great. The delivery was quick. Thank you
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(Athens) - Posted 2 months ago
I recently purchased a Dimplex electric fireplace online after careful discussion with salesman who reviewed the attributes of evolve model. The order process was quite easy and the shippping was expedited quickly. Unfortunately the local shipper who delivered the fireplace was unable to safely transport this product without concern of damage. I reached out to the customer support and was contacted the next day by the original salesman and after relatively short review of the circumstances arranged another new fireplace would be sent without any additional charge. Indeed this second fireplace was shipped rapidly and different arrangements for picking up this package at the shippers dock was made which allowed safe delivery to my home. I was frankly amazed how excellent the customer support performed and as well as being timely. I would highly recommend this company and use them again in preference to other dealers.
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(Athens) - Posted 2 months ago
Purchase was easy and appreciated the discount for signing up. Ordered Sunday, showed up on Wednesday. Had small issue with LTL shipment though no fault of EFP. Sent an email and got a call back within two minutes. Customer service is top notch.
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(Athens) - Posted 2 months ago
We are very happy with this fireplace! The flame looks realistic and I like how you can change the brightness and intensity with the app. It was super easy for our contractor to install, is light weight and a good quality for the price compared to others we were looking at. Very excited for cozy movie nights and get togethers - you won't regret getting this!
Electric Fireplaces Plus 5 star review on 19th September 2024
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(Athens) - Posted 2 months ago
Delivery was quick and easy. Customer service was great.
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(Athens) - Posted 2 months ago
Our electric fireplace arrived about 10 days after we ordered, and it was sent from across the US by FedEx freight, so that’s pretty good! Electric Fireplaces Plus had the best deal because of their available coupons and ordering was simple! The product is not installed quite yet, but looks good. No damage inside the box, and it’s the correct product model! I’m excited to get it installed!
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(Athens) - Posted 2 months ago
Overall nice fireplace, instructions are easy to understand and installation was easy. I like the option to wire it to 220v for some extra heat
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(Athens) - Posted 2 months ago
Awesome customer service! Exactly what we wanted for the best price!
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(Athens) - Posted 2 months ago
We bought the Dimplex Ignite XL 60" Built In | Wall Mount Linear Electric Fireplace | XLF60. This was bought for our new addition. We like the fireplace because we liked all of the features that it comes with. It looks great in the new great room. Am glad that we got this model because it fits and looks great. We love it
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(Athens) - Posted 2 months ago
Our fireplace insert surround kit arrived promptly after the order was placed. It was packed securely and the package arrived intact. It included directions for installation. We do not have our insert or surround kit installed yet.
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(Athens) - Posted 2 months ago
Electric Fireplaces Plus is rated 4.7 based on 132 reviews