EnergySage Reviews

Name: EnergySage
Address: 3 Center Plaza, Boston, Massachusetts
Rating: 4.77

4.8 Rating 634 Reviews

95 %

of reviewers recommend EnergySage

Company Reviews

Metrics

Info

4.8

Based on 634 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About EnergySage:

EnergySage is the leading online comparison-shopping marketplace for rooftop solar, energy storage, project financing, and community solar. Supported by the U.S. Department of Energy, EnergySage is trusted by over 10 million consumers across the country to help them make smarter energy decisions through simplicity, transparency, and choice.

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EnergySage 5 star review on 2nd October 2024

Tyler

EnergySage 5 star review on 2nd May 2024

Scott L

EnergySage 5 star review on 29th March 2024

Gregor M

EnergySage 5 star review on 16th October 2023

Joe A

Anonymous

Anonymous // 01/01/2019

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“Very easy process. We received a very quick response but only received 2 quotes. Easy to compare equipment and estimated energy cost savings. Financing was available and its cost vs full payment was easy to compare. Overall a very good experience. We would have rated this a 5 if we would have received a couple more quotes.”

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Posted 2 years ago

Thanks for the feedback, June!

Posted 2 years ago

“If you are a little unsure about the specifics of solar power generation, and/or don't have a contractor in mind, this service is invaluable. There is a lot of info to read about at the website, but going through the process of getting a quote and picking a contractor results in you learning about what you want regarding system attributes, and you end up with a contractor that has been vetted by an impartial third party. I only got two bids; i suspect because of the geographical location. If you live in a more populated area, you will probably get mulitiple bids. Anything more than one is a huge help to be confident you aren't getting ripped off. Great experience.”

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Posted 2 years ago

“Provided competitive companies to bid on my residential solar system”

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Posted 2 years ago

“The process is very thorough and very easy to use -and it's free! If you are looking into solar you should really start with this group. I wish there were similar sites for every project I have on my house.”

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Posted 2 years ago

Thanks, John! Glad we could help make your solar shopping process easier.

Posted 2 years ago

“Energy Sage made it easy for us to find multiple providers for a home solar installation. We probably saved about $5,000 as a result of the competitive bidding process. I also appreciated the solar advisor session with Energy Sage - they answered many of my questions and helped me understand what I needed to ask the installers to make a good choice.”

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Posted 2 years ago

Happy to hear we could help you save, Matthew! Let us know if there's anything else we can do to help.

Posted 2 years ago

“They make it so easy to get solar. Instead of you having to figure it out or see if you have a good deal, it is all presented to you and easy to compare.”

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Posted 2 years ago

“Using EnergySage helped me have confidence that I understood the economics of a solar installation. They walked me through the products and how to compare prices. I hope they branch out into other products like HVAC / heat pumps.”

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Posted 2 years ago

“Was great to work through Energy Sage. We had almost made the mistake of going with a nationally known company and then found EnergySage where we were able to compare proposals, cost and meet with several companies. Sam, our EnergySage adviser was able to help with my many questions. We ended up going with one of the companies on EnergySage. We have been very happy with our choice! Thanks EnergySage”

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Posted 2 years ago

“Sadly, I had a very poor experience. It’s possible I was dropped during the process. My rep missed a couple of appointments. When we finally connected I was wrongfully identified as a potential employee vs. a client. That experience would have been excusable (since no one is perfect); if I wasn’t later ignored / forgotten about again. I like the concept and I truly believe in EnergySage. However, it appears that the client-to-customer ratio is currently high and it is contributing to several bad experiences.”

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Posted 2 years ago

Hi Muhammed – thanks for providing feedback! We're sorry for the mix-up; our Energy Advisor team strives to provide the best customer experience possible, and regret that we missed the mark here. Our advising team will be reaching out to rectify the situation. In the meantime, don't hesitate to reach out to our team at solarteam@energysage.com with any questions.

Posted 2 years ago

“Excellent source of information on all things solar. Wide variety of quotes from installers. Especially appreciated how my contact information was never shared without my consent. Highly recommend Energy Sage to all my neighbors and friends.”

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Posted 2 years ago

Thanks for your review, Spencer! Don't forget to take advantage of our referral program and earn $$$ when you recommend EnergySage to friends and family. More details here: https://www.energysage.com/refer-a-friend/

Posted 2 years ago

“Very useful service. There are three main benefits. The first is that you can get detailed, thorough quotes from several vendors without contacting them individually. This is helpful because if you contact them directly they'll often want to take as much of your time as possible to build a relationship, etc. So they'll want to do in-person calls and visits, etc. That's fine if they turn out to be one of your top choices but it's not a great first step from the consumer's perspective. The second great benefit is that you can compare the quotes in a very detailed and precise way since all of the vendors essentially fill out entries in a database. You can use EnergySage to directly compare cost, features, specs, etc. thoroughly. The quotes I got outside of EnergySage were far less forthcoming with details, equipment specs, etc. The last major benefit is that all interaction with vendors is through EnergySage unless you decide to give out your email or phone number. This lets you control the conversation. All of the vendors that I interacted with were responsive and helpful. Solar companies do not make it easy for consumers to know all of the information before making a purchase decision. Things like dealer fees are likely not explained to most people and not sure if EnergySage makes dealer fees clear are not but EnergySage does help to give the consumer an assist. Definitely do your research as well but EnergySage was definitely helpful for me.”

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Posted 2 years ago

Thanks for your review, Steve! We work hard to make going solar as easy as possible. If there's anything we can help out with in the future, don't hesitate to reach out!

Posted 2 years ago

“EnergySage was easy to use and very informative. It was convenient to have all quotes in one place where I could easily compare. I also liked that I could conduct all communication with prospective vendors in the online portal.”

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Posted 2 years ago

“zIt was great having an independent group reviewing the submittals. Had one bidder submit an alternate proposal separate from EnergySage, but could not tell how good the products being proposed actually were. They resubmitted through the site and EnergySage was able to let me know the proposal was justified. Strongly recommend the independent review.”

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Posted 2 years ago

“Invaluable service to help prospective customers navigate the complex process of going solar, while also lowering the price for consumers.”

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Posted 2 years ago

“Excellent resource and realing interesting in looking at bids. Had 2 great conversations with Ben and that really help me get a better understanding of the differences, ratings and process”

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Posted 2 years ago

“Energy Sage made it very easy to compare and find the right installer.”

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Posted 2 years ago

“Process of using EnergySage was simple and efficient. You do need some techical information about your home, but that's reasonable in order to get bids that are more appropriate to the size and needs of your home. I found my vendor here, got a great price and then also had some rebates through special promotions from panel vendors. This is my third solar home -- I didn't know about Energy Sage before using them now. Recommended.”

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Posted 2 years ago

“I don't know how to feel about Energy Sage. They seemed very helpful But the company they connected me with, Green Brilliance, hasn't followed up after they took my money. They have takrn 3 months getting approvals and I still don't have any solar panels.”

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Posted 2 years ago

Hi Regan – thanks for bringing this to our team's attention. We'll follow up with Green Brilliance to learn more and will be in touch soon. If you have any questions in the meantime, please contact our team at solarteam@energysage.com.

Posted 2 years ago

“EnergySage helped me tremendously to educate me on ALL aspects of Solar Power Generation, Storage, costs... etc and played a key role in providing quotations from local (or local to the state) solar installers which were far more cost competitive compared to the quotations I got from local solar installers who had a representative who visited my home to provide a sales pitch, sell their company and whatever brand of solar panels & inverters they were supporting. The lower price of the quotes obtained through EnergySage was a significant financial benefit to me. The vast amount of information, articles, comparison, and data sheets available and well organized on EnergySage also helped me answer any question I had and for me to obtain quantitative comparison to make a final solar system choice.”

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Posted 2 years ago

“Energysage was a big help. It was simple to compare quotes and the quotes provided much more information and the quotes I had sourced on my on. Found a much better deal through Energysage saving me thousands and ended up with better equipment.”

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Posted 2 years ago

Thanks, Perry – happy we could help you save!

Posted 2 years ago

EnergySage is rated 4.8 based on 634 reviews