EnergyBot Reviews

Name: EnergyBot
Address: 1601 Bryan St, Suite 900, Dallas, Texas
Rating: 4.79

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend EnergyBot

Company Reviews

Metrics

Info

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As good as an internet can be for power sales”

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Posted 5 months ago

“no commrnt”

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Posted 5 months ago

“Simple to use. We will see how well it saves us money.”

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Posted 5 months ago

“Energy Bot seems like a reasonable tool to help find an enrgy supplier. If I don't receive a ton of Spam generated by the sharing of my information, then I might rate them higher. Too early to tell.”

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Posted 6 months ago

“This tool is helpful in aiding you in finding the right energy provider for your needs. Cuts down the amount of research you do to find what you need.”

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Posted 6 months ago

“good service”

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Posted 6 months ago

“Easy to view and make choices”

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Posted 7 months ago

“It was my 1st time so I am cautiously awaiting the results of my enrollment in the new electric company.”

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Posted 7 months ago

“Great Pricing. Easy to get help.”

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Posted 7 months ago

“Similar to others in the market place that provides joint review of rates. However you allow the wattage used selection”

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Posted 7 months ago

“Pretty straight forward to work with.”

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Posted 7 months ago

“So far has been very eaasy to enroll.”

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Posted 7 months ago

“compared rates were much better than the other site comparisons...hopefully it is actually true with the switched company”

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Posted 7 months ago

“Easy to navagate with clear choices and evaluation of avalible plans.”

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Posted 7 months ago

“Good tool for finding and comparing rates.”

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Posted 7 months ago

“The navigation of the web site to pick an energy provider was straight forward. THe problems started after that...EnrgyBot website said all further correspondance would come from the energy provider (Energybot is just a broker - my term) and within 10 minutes. Two days later and I never received and have not received anything from the provider (not in SPAM either), the provider is New Wave Energy. They said I would receive a contract from EnergyBot - no such thing indicates that anywhere. So I am left to make sure the switch to a new provider happens within x billing cycles, and then track my termination - to hopefully see if I can find an energy broker/provider that actually knows what is going on, provides accurate information, and has a reasonable price. To top it off this survey has questions that are irrelevant to the issue - like was my delivery on time, who made the delivery, and was it damaged. This is obviously a company that needs to get more scrutiny in the operations from the senior management team. As any executive stakeholder would not want their company to run like this - even as a start up. Revised update: EnergyBot worked with New Wave to address the situation and followed up numerous times to ensure all "issues" were corrected. I was impressed by the overall follow up by Energy Bot to ensure the processing problems were corrected. Great customer service on the follow up, hence my update of this review - to ensure fairness.”

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Posted 7 months ago

“Overall, signing up went well, was friendly. I was wondering about making sure my deposit was waved so I called vs. clicked. After about a 10 minute hold, the rep answered my question but said it would probably be easier to enroll online. So I did.... Maybe if you prefer the self-service channel, make a note or additional click somewhere that you'll run a credit check. All worked out though. Service should be transferred today 8/26/24.”

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Posted 8 months ago

“It made the process of selecting an energy provider very easy! I will definately use Energy Bot again. However, it would be great to see a greater selection of providers in the future.”

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Posted 8 months ago

“Have not seen results since I just signed up 2 days ago. Price is good for 15 monthsl”

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Posted 8 months ago

“I am pleased with my results. Energy Bot was easy to use and requirements for data had precise instructions and was eeay to acquire.”

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Posted 8 months ago

EnergyBot is rated 4.8 based on 2,139 reviews