EnergyBot Reviews

Name: EnergyBot
Address: 1601 Bryan St, Suite 900, Dallas, Texas
Rating: 4.79

4.8 Rating 2,141 Reviews

96 %

of reviewers recommend EnergyBot

Company Reviews

Metrics

Info

4.8

Based on 2,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

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“compared rates were much better than the other site comparisons...hopefully it is actually true with the switched company”

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Posted 7 months ago

“Very easy to use, informative and I was able to get a great rate!”

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Posted 7 months ago

“Easy to use. Haven't started new electric provider yet, but expect my charges to b lower”

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Posted 7 months ago

“Easy to navagate with clear choices and evaluation of avalible plans.”

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Posted 7 months ago

“Easy to follow, just enough information to make the best choice for my circumstances, and able to sign up quickly”

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Posted 7 months ago

“It gives real estimates based on current and past usage. Exposes all potential hidden fees and gives “real cost” including all fees and charges so you can make an informed decision. It sets/schedules everything for you so you can avoid long hold/wait times. Makes finding, switching, and starting new services easy and convenient”

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Posted 7 months ago

“Was looking for a electric provider, EB, showed a variety. I selected one that met my requirements. Thanks”

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Posted 7 months ago

“Very easy to use would recommend to family and friends.”

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Posted 7 months ago

“Perfect, especially for checking on possible future energy bills.”

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Posted 7 months ago

“Very easy in finding the lowest supplier in my area.”

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Posted 7 months ago

“Great service and easy to work with. Thanks”

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Posted 7 months ago

“Good tool for finding and comparing rates.”

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Posted 7 months ago

“Easy to use and was very helpful to lower our energy bill!”

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Posted 7 months ago

“It's only been a day. But, the rate I found was great and I liked being informed when the rate went down.”

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Posted 7 months ago

“The process was easy.”

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Posted 7 months ago

“Much better than the other options for searching power providers. They found engery plans that were not advertised on other comparison sites, and I'll end up saving $1000 in the next 12 months compared to what the other sites had available.”

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Posted 7 months ago

“Quick and easy”

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Posted 7 months ago

“Great to see a company give the real cost of electricity.”

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Posted 8 months ago

“Fast and easy”

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Posted 8 months ago

“The navigation of the web site to pick an energy provider was straight forward. THe problems started after that...EnrgyBot website said all further correspondance would come from the energy provider (Energybot is just a broker - my term) and within 10 minutes. Two days later and I never received and have not received anything from the provider (not in SPAM either), the provider is New Wave Energy. They said I would receive a contract from EnergyBot - no such thing indicates that anywhere. So I am left to make sure the switch to a new provider happens within x billing cycles, and then track my termination - to hopefully see if I can find an energy broker/provider that actually knows what is going on, provides accurate information, and has a reasonable price. To top it off this survey has questions that are irrelevant to the issue - like was my delivery on time, who made the delivery, and was it damaged. This is obviously a company that needs to get more scrutiny in the operations from the senior management team. As any executive stakeholder would not want their company to run like this - even as a start up. Revised update: EnergyBot worked with New Wave to address the situation and followed up numerous times to ensure all "issues" were corrected. I was impressed by the overall follow up by Energy Bot to ensure the processing problems were corrected. Great customer service on the follow up, hence my update of this review - to ensure fairness.”

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Posted 8 months ago

EnergyBot is rated 4.8 based on 2,141 reviews