England Store Reviews

Name: England Store
Address: Unit 32 Wornal Park, Worminghall
Rating: 3.51

3.5 Rating 837 Reviews

61 %

of reviewers recommend England Store

Company Reviews

Questions

Metrics

3.5

Based on 837 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0845 862 9856

Email:

customerservices@englandstore.com

Location:

Unit 32 Wornal Park
Worminghall
hp18 9ph

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was damaged and took very long to deliver”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are sorry to hear you are unhappy with the item. We have looked into this and were able to send a replacement. Please do not hesitate to contact us with further queries. Kind regards, The England Store

Posted 6 years ago

“Delivery and goods as promised”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. We are pleased to hear you are happy with your recent purchase. Kind Regards England Store

Posted 6 years ago

“Really happy how easy it was to order and got myour purchase in 2 days”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you had a happy experience shopping with us. Kind regards, The England Store

Posted 6 years ago

“Good product at good price”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind Regards England Store

Posted 6 years ago

“delivery date realistic and met!”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are pleased you had a good experience whilst shopping and that your received your in good time. Kind regards, The England Store

Posted 6 years ago

“Fast delivery was good although no option to personalise the shirt and website is difficult to navigate. I really wanted a printed shirt but had to order a blank and now have to take it somewhere else to be printed.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. I’m sorry that we were unable to fulfil the personalisation this item. Due to popular demand we have currently sold of Personalised jerseys. Please sign up to our England newsletters to learn more about upcoming products and promotions. https://englandstore.thefa.com/Account/NewsletterSignup Kind regards, The England Store

Posted 6 years ago

“Delivery was fine and on time, everything was fine up to the point the hoody had its first wash! Then it was one size smaller for £90 I’m not impressed and my daughter is unhappy. Wouldn’t buy anything else from them”

Helpful Report

Posted 6 years ago

Thank you for taking your time to review. We are sorry to hear you are unhappy with the product. Please contact us on customerservices@englandstore.com for further assistance. Kind regards, The England Store

Posted 6 years ago

“Firstly your website is very difficult to manoeuvre around and not user friendly at all. Some hyperlinks just take you back to the home page, so you go round in circles. Secondly I've been sent a kit that won't fit my child after poor misleading advertising on the website stating it's 3-8 years old which is a very big range. Your size guide isn't explained as per below, as if that was seen then I wouldn't have ordered, please see picture attached. XS shows 6-aug which I assumed was a typo and meant 6-8 age as S is 8-10 age”

Helpful Report

Posted 6 years ago

Thank you for taking your time to review. We are sorry to hear you are disappointed with your order. The size guide for this item is located in the product description underneath the item. We do advise on our website that the size XS for the Little Kids England Kit for a size 3-4 years. We apologise for any inconvenience this may have caused you. Kind Regards England Store

Posted 6 years ago

“Everything was fine with the shpimento but your company does not reply me to an email”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We have looked into this and unfortunately we cannot see that we received an email. We have tried to contact via email alternatively Please contact us on customerservices@englandstore.com Kind regards, The England Store.

Posted 6 years ago

“My item was exactly as described. Arrived promptly and well packed. Great service”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you are happy our customer service. Kind regards, The England Store

Posted 6 years ago

“just on time :-)”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear your order arrived in a timely fashion. Kind regards, The England Store

Posted 6 years ago

“My order came quickly and the contents surpassed my expectations”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are pleased you had a really experience whilst shopping and Kind Regards England Store

Posted 6 years ago

“The item purchased was chosen in a size corresponding to the Size Guide but upon reviewing the item post purchase the sizing was different. Have since been told to reject the delivery in order to receive a refund. It seems that items are often out of stock.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we really appreciate you taking the time to review. We are sorry to hear you have had difficulty with our online store. Unfortunately due to the Black Friday sale we are low on stock of popular items. Please do not hesitate to contact us using customerservices@englandstore.com with further queries. Kind Regards England Store

Posted 6 years ago

“I have purchased 2 England tshirt. It has been more than 2 weeks and I have not received my itens yet. I have called England store several times to ask where is my order and what can I do to solve any problem. However, they never say what is going on and also they say they will contact me again, but I have never received any calling from them. I just want to receive my purchase or be refunded. I do not get why this is so difficult to understand. Finally, yesterday they sent an email to me saying that the courier had to problem to delivery my item and now I have to pay for another delivery. I do not recommend buying from them, just try to buy from JD or sports direct. It will be much more easier.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We rely on third party couriers to deliver all our parcels but unfortunately this time they have not provided the service which we would expect. Please accept our apologies that this initially didn’t work for you however we can see that it has now been resolved. Kind regards, The England Store

Posted 6 years ago

“Cyber Monday deals meant it was less than half price”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review and give us feedback. We are happy to hear you enjoyed out Cyber Monday Sale. Kind regards, The England Store

Posted 6 years ago

“I was pleased with the goods and delivery was quick”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review and give us feedback. We are glad you enjoyed looking at our range on our website and were happy with your recent purchase. Kind Regards England Store

Posted 6 years ago

“Easy to use”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are pleased you hear you had a pleasant experience with our online store. Kind Regards England Store.

Posted 6 years ago

“I received my order very quick and I love it”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are pleased you had a good experience whilst shopping and that your order arrived in good time. Kind regards, England Store

Posted 6 years ago

“Easy to order on line. Fast efficient delivery too”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review and give us feedback. We are glad to hear you the website was easy to navigate and that your parcel arrived in good time. Kind Regards England Store

Posted 6 years ago

“They delivered my purchase quickly without any fuss”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are pleased you had a good experience whilst shopping. Kind regards, England Store

Posted 6 years ago

England Store is rated 3.5 based on 837 reviews