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Enterprise Rent-A-Car Reviews

2.3 Rating 1,129 Reviews
32 %
of reviewers recommend Enterprise Rent-A-Car
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ph:+1-855-266-9565

Email:

nicadmin@enterprise.com

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Enterprise Rent-A-Car 5 star review on 11th April 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 13th March 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 10th March 2025
Tonya Moss
Enterprise Rent-A-Car 1 star review on 20th February 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 1st February 2025
Jacqueline
Enterprise Rent-A-Car 1 star review on 29th January 2025
Melissa Blackwell
Enterprise Rent-A-Car 1 star review on 29th January 2025
Melissa Blackwell
58
Anonymous
Anonymous  // 01/01/2019
Rented a car for two days and the service was fantastic from pick up with Eric to return with Michelle at Dublin airport. Could not have gone any smoother. I’ll be back. Rental 43QLBL.
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Posted 11 months ago
The staff at Enterprise car rental were very friendly.i enjoyed the Nissan Sentra and they promptly let me know car was returned and I would be reimbursed on my card.I was glad to meet Tracy who picked me up at Caliber,such a nice guy.
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Posted 11 months ago
I just want to sent a shout out to a very special THANK YOU to a gentleman by the name of Carlos Guzman Jimenez who went completely out of his way to help me find a pair of expensive sunglasses my daughter gifted to me, which I left in the rental van a day before. We traveled to Santa Fe, NM for my birthday and I didn't realize I had left my sunglasses in the back seat pocket until Sunday morning. I am forever grateful for going the extra mile. Thank you so so much! Amazing customer service by this sweet gentleman.
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Posted 11 months ago
They were great! Picked me up at the repair shop and took care of everything. So easy to make the rental transaction and off I went. Nice cars, fair pricing and Joe and Megan are RICK STARS.
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Posted 11 months ago
Nicole Elliott the branch manager in Fayetteville, NC assisted me, with my rental she was awesome. The car wasn't ready and I told her I also need 2 hours and I would come back and pick up the car. Nicole remembered my name and my rental I reserved without even look at for Ipad. Thanks Enterprise.
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Posted 11 months ago
When my vechicle was in an accident i reliied on Enterprise as an alternate to get me around town. I rented a car from them and their customer service was well above my expections. From start to finish they handled my questions and advised to choose a car of my choice. I was pleased, and on returning the vehicle. Christopher James and Kelsey Noka give me service with a smile while explaining what i was being charge for. Excellent! This location at 444 industrial Blvd in Mcdonough, Ga. In the future, if i need a renal car i will always know how i've been treated and return again!
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Posted 11 months ago
I made a last-minute change to my reservation and upon arriving at the airport in Atlanta to pick up my car rental, I was met with excellent customer service. I opted for a Nissan SUV for my trip back home after a weekend away. However, during my journey, the engine check light came on and the car could not exceed 45 miles per hour. Thankfully, I managed to drive 17 miles to the nearest Enterprise branch in Florence, South Carolina. There, the branch manager, Delton Foreman, and his team were incredibly helpful and efficient in getting me into another vehicle so I could safely make it back to Atlanta. Upon returning the car at the airport, I was warmly greeted by Eddie, whose customer service was exceptional. He was friendly and went above and beyond in explaining the checkout process, given the car exchange that had occurred in South Carolina.
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Posted 1 year ago
When I arrived the lobby was full,but not because of the staff.The main lady was a Beast very friendly and professional the entire time .She needs a raise. She and her employees had people in and out
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Posted 1 year ago
Rented a car yesterday and the day before Jacob was top shelf went above and beyond to make sure I had a car he's the best fast-trackhim definitely needs a raise work very hard to provide me with everything I needed he's the best thanks again and your experience there was top shelf
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Posted 1 year ago
I rented another car at 2222 University Drive. Walking in I was greeted by Chiesa, with a smile on his face. This site is always clean. As He started the paper work the dream team Micheal and Daniel walked in making sure everything was going smoothly. But Chiesa, had it under control. He made sure all my needs for this rental was met. And the car was very clean. All of my rentals are very clean. Please let the person in charge of this department I said thanks. And Brandon made my return very easy. He even offered to carry my bags and wanted to make sure I had a ride home. I must say these guys are the best. Thanks a lot everyone. You can't beat these prices and the quick delivery of my refunds.
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Posted 1 year ago
Enterprise in Boone, North Carolina was a great experience. Love the staff everyone was super helpful and knowledgeable.
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Posted 1 year ago
I switched from a competitor in the last year for business travel and have never been more pleased with a company! Enterprise has exceeded my expectations in every way, they ALWAYS have a car available, make it EASY to go directly to my car rather than standing in line, greet me with a pleasant and helpful associate - especially MO in Boston and get me on my way - quickly. Thank you Enterprise!
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Posted 1 year ago
Eatontown Enterprise is the Best! Great service n courteous. That goes for Paul n also the Manager Zak👍👍👍 Assume!
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Posted 1 year ago
I like to say that the team at 9803 west Florissant is awesome 🤩 the customer service and working under pressure to help people get where they need to be ..,, special shout out to llou Jackson , Megan McGlasson, And Zachary Walter’s Thank you guys
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Posted 1 year ago
John Stone in San Pedro Ca made returning our car very easy. He was polite and efficient and even assisted us with Uber to the port.
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Posted 1 year ago
12592 Pines Blvd. #102, Pembroke Pines, Fl Thank you for your kindness and professionalism a day or so after my accident. I came in to rent a vehicle and I will try my best to express my gratitude to Kevin Boyd, Syed Haider and Tamara Noel. They did everything to make everything happen as quickly as posible as they could see my injuries. They showed me as much consideration and compassion as if I were a member of their family who needed help. You are very fortunate to have these wonderful people in your employ as they really make Enterprise look good! Thank you. I am grateful for your help over and beyond my expectations.
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Posted 1 year ago
I rented a car March 2024' from Richmond International Airport A CSR named Stephanie waited on me. She was friendly, efficient and provided overall excellent customer service. I aporeciated her service and I have been a customer with Enterprise for many years now. It's representatives and high quality and kindess like this that keeps customers coming back . Thank you 😊
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Posted 1 year ago
Dan the manager was great I've had nothing but exemplary service from him in the highland store and I will continue to use them and recommend him to anyone including my mother. Dan goes out of his way to make it happen if you can do it for you it's done!!!
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Posted 1 year ago
Rented van w/toddler seat for two weeks at Punta Gorda, FL. airport. Great service and speedy pick up and drop off. Will continue to use Enterprise.
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Posted 1 year ago
On Monday. March 18, 2024 I arrived at Jacksonville International Airport to pick my rental car up. The reservation was made through my employer which only allows that you rent the most economical vehicle. I’m 6’4” and to get in a compact car would be very uncomfortable. I requested an upgrade however Enterprise policy doesn’t allow it. Bryce, the customer representative tried everything in her power to assist me. I want to go on record saying that although she wasn’t able to assist me,I felt like she truly cared about my situation. For that reason alone, I will come to use Enterprise Car Rental.
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Posted 1 year ago
Enterprise Rent-A-Car is rated 2.3 based on 1,129 reviews