“I needed a rental car for my accident and went to enterprise on empire blvd in Webster NY. Matt helped me get a car, a Rav4 the same day I went to the shop. I found the car too big for my garage with my husband's car in it too and too big to drive. I called him and he found a new malibu in a few days and drove it to my home to replace the Rav4. He went out of his way to help me. I will recommend Enterprise to all my family and friends.”
“Hayley from the Bracknell branch was brilliant! She responded immediately after being contacted by my insurance company! Hayley even upgraded a small van to a transit van without the extra charge! I’m very happy with the service.”
“My wife and I were 100% satisfied with our Enterprise rental out of Logan International airport last month. From getting the car of our choice to its return, everyone (especially Isabel) was dedicated to assuring that we felt comfortable with our rental. Everything was handled efficiently and professionally. Thank you!”
“I hired a Luton van from Enterprise, Bury St Edmunds to undertake my house removals recently.
The member of staff I dealt with was Kevin. His approach was exemplary. He explained everything in detail and made the whole hiring process straightforward. He is courteous and efficient and an asset to the organisation.”
“Everyone at the Northport Alabama location was fantastic. They answered my questions, got me in and out hassle free, and made sure my rental experience went without any problems. They even knew my first name as I walked in the door to return the key.”
“Customer service given by Jake when I collected and dropped my hire van at the overflow car park at Stansted airport was excellent. I’ve hired here on many occasions and I have to say Jake surpassed all expectations. Helpful, friendly, Knowledgeable and polite.”
“I hired a car from Enterprise Leeds Bradford Airport whilst my car was been repaired. I found the staff friendly and obliging, they were expecting me when I arrived and the whole handover process was quick and smooth.”
“Words cannot express how good this company is to deal with especially the Edinburgh branch. My experience with car hire companies is widely varied but without a doubt this one is the absolute best.”
“We had booked on line to pick the car up at Sants Train Station in down town Barcelona, Spain, and where given a free upgrade to a SUV Nissan Qashqai that had less than 500 Kms mileage on it. We had it for the day with unlimited mileage. Car return was a very quick and easy affair. Very professional team be it to check in or check out (give it back) Highly recommended.”
“I used a courtesy car from here in wednesbury after my own car was written off the 2 guys who work their were brilliant very professional and helpful
A credit to the company
Thank you”
“The Braintree branch in Essex was very helpful and friendly in helping with the courtesy car. Mohammed and the rest of the team transported me for free to collect my new car. Excellent service a very friendly outstanding team I would recommend to friends and family. Thank you”
“We booked a vehicle through Enterprise rent a car, with pickup from Heathrow on 20 Sep 2017, through until morning of 12 Oct 17. We had booked a medium sedan. First our quoted price was exactly what we were asked to pay, other than cost of a full tank of fuel which I elected to pay for rather than worry about how much fuel was in vehicle on return. We had booked the vehicle in automatic and with GPS. After a few minutes completing the admin arrangements, the customer service rep advised there were few auto's available and said would be fine we could have a FREE upgrade. We walked to the car she selected and were loading our bags when she found that someone had hit a gutter and taken a piece of rubber out of the tyre, and then said well you can't take that one. That's OK she said I will have to give you ANOTHER free upgrade. We then proceeded to a near new Nissan Qashqai SUV and drive off pretty happy. Our return of the vehicle went very smoothly, and we caught the shuttle bus to the International Terminal. We have all seen horror stories about car rentals gone wrong, on this ocassional we could not have been happier.”
