EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great British made product, family run company. Does what is says on the tin.”

Helpful Report

Posted 3 years ago

Hi, We’re sorry to hear that you're experiencing issues with your charger and thoroughly appreciate you taking the time to leave us a review. Customer satisfaction is our #1 priority - the situation has been flagged to our Support team with high priority, and our experts have confirmed that they will be in touch with you, in order to resolve this as soon as possible. If this doesn't resolve the matter, then please contact us directly on support@eocharging.com or 0333 77 20 383 (Option 5). Many thanks, The EO Charging team

Posted 3 years ago

“Excellent small charger that delivers . Very well built , looks good and takes up very little space .would highly recommend.”

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Posted 3 years ago

“Easy straight forward process to arrange a quote and installation process. Charging point is small and discreet and exactly what I wanted. Even though charging point is quite a distance from the house, the wifi still connects and the app works perfectly”

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Posted 3 years ago

“Quick and efficient install of EO Mini Pro 2. No fuss or complicated upsell from installer. Took a couple of hours. Thanks.”

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Posted 3 years ago

“I'm really happy with the charging box (and the electrician who installed it was excellent!). However the app isn't fit for purpose, hence two lost stars.”

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Posted 3 years ago

Hi Brett, We’re sorry to hear that you're experiencing issues with our app and thoroughly appreciate you taking the time to leave us a review. Customer satisfaction is our #1 priority - the situation has been flagged to our Support team with high priority, and our experts have confirmed that they have been in touch with you, in order to resolve this as soon as possible. If this doesn't resolve the matter, then please contact us directly on support@eocharging.com or 0333 77 20 383 (Option 5). Many thanks, The EO Charging team

Posted 3 years ago

“EO were very helpful through the application process. Could do with more information about actual charger options, but overall a very good service with a good outcome of a fully functioning charger using solar and off peak power. Thank you”

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Posted 3 years ago

“I approached a few companies to get an EV charger installed at my residence. Some of them asked for payment upfront, which I straight away discarded. Some others took so long to respond, that I didn't bother with them at all. EO was the only one who was very prompt, gave me a quote, which I accepted, and then gave me a firm installation date straight after that. No payment requested upfront - invoice sent after everything was done and I was satisfied. The installation itself was very quick and professional and the person who came to install very thorough and knowledgeable. He came with his own portable battery operated vacuum cleaner, and cleaned up the installation area after him, even though this was outside my property. The unit that was installed is the most compact available on the market”

EO Charging 5 star review on 18th August 2021

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Posted 3 years ago

“Very satisfied good clean neat job done by the installation team thanks”

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Posted 3 years ago

“Dominic good and professional engineer. Happy with new charger .”

EO Charging 5 star review on 17th August 2021

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Posted 3 years ago

“Looks great, professional installation - just waiting for the car to be delivered!”

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Posted 3 years ago

“very helpful and efficient technician. Installation only took about 1 hour”

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Posted 3 years ago

“All good. Think the EO Mini Pro 2 would benefit from having the socket on the underside rather than on the front. With cable plugged in the assembly protrudes from the wall even though the unit is neat and small. If underneath it would be even more neat and compact.”

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Posted 3 years ago

“Phone calls added clarity to the process, staff were helpful. The charger itself is very small and the App is easy to use.”

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Posted 3 years ago

“Super customer service. Really top notch.”

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Posted 3 years ago

“Just had the EO Mini Pro 2 (tethered) charger installed and everything appears to be working well including the EO app. The EO support team kept in contact and provided regular updates on when the installation would be completed, so overall, very pleased with service received so far!”

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Posted 3 years ago

“We really can’t fault the service we received. We were kept informed from first contact through to the installation. Matt was very helpful and did an excellent job.”

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Posted 3 years ago

“Very quick service. Very neat installation done by a friendly and informative installer.”

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Posted 3 years ago

“Installation carried out by Rollings from Worcester. The engineer was brilliant - very easy to chat to. He discussed everything he was doing before he did it - gave me the option of where i wanted the charger / where i wanted the cable to be run etc.. Nothing was too much trouble - even when the electric was tripping initially - he was unflustered and sorted it without fuss. Really nice guy - would not hesitate to recommend him to anyone”

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Posted 3 years ago

“The charger is brilliant, easy to use and installed by 2 brilliant engineers who explained everything and kept mess to a minimum.”

EO Charging 5 star review on 13th August 2021

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Posted 3 years ago

“Exceptional. Having seen an ad on insta I gave threes guys a shout. They were exceptional. The communication, professionalism and standards. Top class.”

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Posted 3 years ago

EO Charging is rated 4.4 based on 1,206 reviews