EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the box it self and the wiring from my meter box, very neat However considering the price payed I would have expected that a cable hanger /tie in some way was also included ..... instead of just hanging loose on top of the box , which will easily be dislodged”

Helpful Report

Posted 2 years ago

Good afternoon Mr Colclough, Im afraid the cable hook is currently an addition available at point of sale, im sorry that was not perhaps clear at time of purchase. As a result im more than happy to authorise one for you free of charge, of course you will need to drill and mount this, I hope thats ok? My email address is craig.chandler@eocharging.com please may you email me directly with your Serial Number EOxxxx on the label on the charger and also your postal details. Kind regards, Craig Chandler COO EO Charging

Posted 2 years ago

“Great looking charger and proaly the most minimal charger out there. Ideal for us! The only bit that lets it down is the app, it's awful! Buggy, lacking features. Once the app is stable and updated it will definetley be 5 stars.”

EO Charging 3 star review on 28th February 2022

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Posted 2 years ago

“Happy with your service”

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Posted 2 years ago

“Nice neat little charger, easy to use App. Feels a little light on features. For example I’d like to be able to set the car to only charge to 80% from the charger.”

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Posted 2 years ago

“Not used yet waiting for car delivery”

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Posted 2 years ago

“Great service fantastic tradesmen”

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Posted 2 years ago

“The EO team were very helpful and it was quick and easy to submit a remote survey. They also assisted me with extra forms that were needed to claim the OLEV grant. The installer did a nice job in setting up the charger at my house and we’re friendly and professional.”

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Posted 2 years ago

“I brought this unit as it’s small and not intrusive, the engineers were very helpful showed me how to use the app with ease I would recommend buying this every time As you can lock when not in use also.”

EO Charging 5 star review on 23rd February 2022

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Posted 2 years ago

“Great job and nicely done. Yet to test it because my car has not arrived.”

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Posted 2 years ago

“Everything worked as arranged, engineer efficient and happy with all the work completed.”

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Posted 2 years ago

“Great purchase experience, Edward R from EO kept in touch all the way through from initial enquiry to the day if installation. The lads that EO used are a third party company that EO has enlisted in my area for their installations. They are called Energise EV ltd, I cannot fault their work and they were on time and finished the work ahead of schedule. Only thing I could probably fault is that they didn't give me much help on the EO app that pretty much runs everything on the Mini Pro 2 charger. Luckily, I'm pretty switched on with things and worked it out easily myself. Also, as EO use sub contractors, the service you get will depend on that particular contractor?”

EO Charging 5 star review on 21st February 2022

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Posted 2 years ago

“Getting the Government grant took 18 months before installation could take place. This was not the fault of the company, but the Government’s policy that you have to obtain the grant first before installation instead of after installation. The company was very good in that they kept to the price quoted despite the delay on getting the grant because the company that held the freehold of my flat folded, and I had to purchase the freehold with the other flat owner from Bona Vacantia to prove I had a dedicated parking area and permission for it to be installed. The installation company that they used was brilliant. The only problem with the charging unit is that needs some form of locking in the cable as it can be pulled out whilst charging by some miscreant.”

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Posted 2 years ago

“The service and communication from EO was excellent from start to finish. Great job guys”

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Posted 2 years ago

“Excllent charger unit and small enough to appease the conservation officer. for a Listed Building installastion The installation was neat and tidy and very efficiently done despite the appalling weather.”

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Posted 2 years ago

“Very good - start to finish. I was pro-actively kept informed at every stage and the install went ahead as planned. Crosstech - brilliant! Very friendly and very engaging. If every install goes like this, then we shouldn't have a problem!!! :-)”

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Posted 2 years ago

“Great service right through from original enquiry to installation”

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Posted 2 years ago

“Installer was very friendly and helpful. All communication before hand was amazing. Thank you”

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Posted 2 years ago

“Unfortunately we had a faulty charger and initially it was very frustrating as it took weeks before anyone contacted us and anything was done. Eventually we were told we were having a new charger as there had been a faulty batch. Once Andrew became involved our customer experience was as we had hoped it would have been from the start. Andrew made sure everything was fixed and working and can’t praise him highly enough.”

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Posted 2 years ago

“Excellent service and reliability- Nick contacted us by text shortly after booking and was in touch throughout Super friendly and helpful.”

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Posted 2 years ago

“Dear Mr.Jardine, It is not yet a week since installation and I have only once (scheduled) charged. These notwithstanding, I surmise the EO charger will give me years of service; underpinning my confidence is the faultless, confident and happy installation (by Ashley). Indeed, today I have requested invoice to pay up and remain of the view if I had a problem, I will be looked after.”

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Posted 2 years ago

EO Charging is rated 4.4 based on 1,206 reviews