EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 2 years ago

“Really very satisfied & would recommend without hesitation. Excellent communication, I was kept up to date throughout & the installer arrived on time & was a gentleman.”

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Posted 2 years ago

“Company pay over 500 pound and asking customers extra £50 pound very disappointed”

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Posted 2 years ago

“excellent customer service and product from beginning to end.”

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Posted 2 years ago

“Charger was fitted on the day no hassle just as jade said in previous mail fitted in half the time in bad weather. Understand now why so many questions and photographs before hand .first class service highly recommend thank you”

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Posted 2 years ago

“Professional and friendly installation - a complicated job and George managed to do it with the best possible result. Haven’t actually tried the charger yet because the van broke down”

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Posted 2 years ago

“Great install by John at plug me in.”

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Posted 2 years ago

“good professional install, slight issue with wifi but i am assured will be fixed retrospectively”

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Posted 2 years ago

“Good experience”

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Posted 2 years ago

“The service was good but the contractor had to come back as it was not charging the vehicle.”

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Posted 2 years ago

“Although the installation was excellent and Dan our fitter was very neat and tidy and the end result looks great, my reason for rating 3 out of 5 is because the machine had not been registered so we could not complete or set up the charger.! We are still waiting for this to be done..!”

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Posted 2 years ago

“Nice, friendly people when you get through to them...but in the nicest possible way, I'd rather not be speaking to them about my second faulty unit. First was replaced after 3 months' struggling. Another 8 months on and the replacement is now faulty. Process to fix/replace revolves around lots of messages, attempts to fix over phone, rebooting, and plenty of wasted time. No response from support. The app is stoneage and only partially works. Replacement was being mooted over a year ago. Sorry, but I could not recommend this EO mini pro.”

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Posted 2 years ago

“Installed to a high standard by John. Only issue was that the charger didn't arrive prior to his planned visit so he had to return s second time a couple of days later to complete the install.”

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Posted 2 years ago

“Paid for an inspection which was done incorrectly, Took 6 weeks not 3 as advised by website to get an engineer to site.On positive note the engineer was a star he overcame the inspection issue charger is working well”

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Posted 2 years ago

“EO was professional from the day I spoke to their Sales Executive 'Alex Gorden' who explained the procedure in what I had to provide for them to price the job and get the ball rolling. Installation was also a professional job by their approved installer.”

EO Charging 5 star review on 20th December 2021

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Posted 2 years ago

“My charger was installed on the 18th November, but when the car was delivered a few days later we discovered the charging point doesn't work. I contacted EO and after a week someone in their technical department called me back and told me there was a fault with the charger and they would liase with the installer to get the unit repalced. It is now the 20th December and after numerous calls the issue still isn't fixed. The installer tells me they are getting a lot of calls from customers with the same problem and can come back and replace the unit when EO send a new one to me. I'm actually on hold with a call to EO trying to get a resolution as I write this.”

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Posted 2 years ago

“From selection, through remote site survey and installation, this has been a premium customer service experience. I was let down by a competitor, but I'm delighted, as EO had a better product and a great installer.”

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Posted 2 years ago

“Excellent quality work. Fitted the charging unit within 2 hours. Very tidy and professional.”

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Posted 2 years ago

“Excellent and helpful staff .”

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Posted 2 years ago

“So, so simple without compromising on utility, and the app works well.”

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Posted 2 years ago

EO Charging is rated 4.4 based on 1,206 reviews