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ERG Facilities Ltd Reviews

2.4 Rating 487 Reviews
34 %
of reviewers recommend ERG Facilities Ltd
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Phone:

0800 038 5657

Location:

ERG Facilities Ltd10 Journeymans WayTemple Farm Industrial EstateSouthend-On-SeaSS2 5TF
Southend-On-Sea
SS2 5TF

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ERG Facilities Ltd 1 star review on 3rd November 2023
Anonymous
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Erg facilities ltd send me a engineer to service my boiler and check it £150 normally £70 £90to service a boiler find a fault £174 he was there less than an hour couldn’t fix it not the engineer fault a ripoff beware
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Posted 3 years ago
Very efficient service, got my drain unblocked within an hour, cleaned up any mess made and explained what they had done and gave advice on how to avoid future occurances. Would definitely recommend this company.
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Posted 3 years ago
Good quality efficient friendly service. A little expensive but that's to be expected if you want an electrician out urgently the same day.
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Posted 3 years ago
Power failure in a one bed flat of my deaf uncle, engineer stayed 2 hrs at the cost of exactly £300 to tell us he need flat rewiring and would contact us the next morning, following day i rang them 4 times and still nothing, they kept saying they were waiting for the engineers report, this started 4 days ago, they left him with NO lighting, hes 72 years old and deaf since birth. Called an independent electrician who is working on the job right now and has just informed me the flat definitely does not need rewiring and that a few light fittings need changing and one socket needs replacing.....Avoid this expensive, lying rip off company, £125 an hour plus vat to stare at a fuse box and unplug a few wall sockets!
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Posted 3 years ago
Quick at answering the phone able to book me in the same day for some one to come out to us and fix the boiler. Then when they arrived very helpful to know what to get as we needed a new one. COVID Safe when doing the repairs.
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Posted 3 years ago
Excellent quick service arrived quickly,job completed very quickly,friendly workers
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Posted 3 years ago
The electrician Scott came to my house to fix our pendant lights. He was excellent at his job and very proficient. I would certainly recommend him
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Posted 3 years ago
We had no heating so rang them on Sunday morning and they came out the same day. Very professional the engineer had a mask and gloves on. Felt really safe thank you great service.
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Posted 3 years ago
£200 for 1hr. Expensive.
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Posted 3 years ago
Stay away from these jokers, came round to do two jobs, at the door said they have told the office that one of them was not possible but was then charged £160 for it, for nothing... Then said they needed a part for so something else and that I would hear from them the next... Spent a week being directed to Web chat to email to phone and back round... It was only when I googled their complaints that I saw the rougue traders videos... Paid £310 for nothing and now have to go somewhere else..... STAY AWAY
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Posted 3 years ago
I’d lost the key for my postbox and the post was piling up inside. The man came quickly and explained what he would do and then handed me the keys. Such relief.
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Posted 3 years ago
I was unable to lock the door of a vacant property so phoned ERG. A local locksmith came out within 2 hrs, and identified & fixed the problem . Quick, easy and efficient service thank you.
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Posted 3 years ago
Lock smith good but very expensive would not use again
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Posted 3 years ago
Boiler kept tripping, engineer was here within just over 30 min. Cracked on with job and got it sorted while explaining everything and giving advice.
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Posted 3 years ago
Engineer was polite, explained everything that needs to be done and just got on with it. Cleaned up afterwards. Excellent service.
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Posted 3 years ago
Very happy with the work carried out. Engineer respectful and left me with heating and hot water again.
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Posted 3 years ago
Absolutely shocking. Didn't get my email address right and I was not informed via email nor verbally that if their engineer set foot on my premises that I would be charged almost £200 . Engineer was not wearing a face mask and was on my premises for 5 minutes and I asked him to leave and was still charged £198.00. Only received the email with the terms and conditions 2 days after the engineer was here. Completely shocked at the daylight robbery
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Posted 3 years ago
Very efficient, friendly and I would recommend them to everyone
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Posted 3 years ago
Customer service
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Posted 3 years ago
Customer service excellent really helpful. My leaky boiler was fixed the same day. Price £150 for call out that included vat, no charge for the wee washer that was needed to fix my boiler, an expense I didn't need in January but problem sorted and happy with the service.
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Posted 3 years ago
ERG Facilities Ltd is rated 2.4 based on 487 reviews