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ERG Facilities Ltd Reviews

2.4 Rating 487 Reviews
34 %
of reviewers recommend ERG Facilities Ltd
Read ERG Facilities Ltd Reviews
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Phone:

0800 038 5657

Location:

ERG Facilities Ltd10 Journeymans WayTemple Farm Industrial EstateSouthend-On-SeaSS2 5TF
Southend-On-Sea
SS2 5TF

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ERG Facilities Ltd 1 star review on 3rd November 2023
Anonymous
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Excellent plumbing service! Will definitely use them again in the future.
Helpful Report
Posted 2 years ago
AVOID THIS SCAMMING COMPANY AT ALL COSTS! Paid £220 for a 5 minute misdiagnosis fault on a boiler. Than called me the next day with a quote of £800 to fix it. I called in a local engineer who fixed a loose wire for £65. Do some research on the directors and you will find this is the 3rd facility company they have set up. The previous 2 companies were dissolved owing thousands of contractors and suppliers thousands and thousands of pounds. These clowns are not qualified to run a bath let alone company and should be banned from operating.
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Posted 2 years ago
I carried out two jobs and didn't get paid and know customers not charged 3 x as much . Swindlers and cheats
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Posted 2 years ago
My 18 year old son lost his key whilst I was on holiday .. he phoned this company and was told it was £155 call out fee.. the engineer tried picking the lock with no success He then went to the rear door and wiggled out the rear door key to allow my other son access with his key This was then charged at £195 On my return I’ve realised the front door lock is damaged and I am unable to open the door from either side.. I’ve contacted erg they have told me the engineer has not done this damage and my 30 day guarantee has expired … DO NOT USE THESE COWBOYS
ERG Facilities Ltd 1 star review on 24th May 2022 ERG Facilities Ltd 1 star review on 24th May 2022
Helpful Report
Posted 2 years ago
Thank you to ERG Facilities for responding to my electrical issue so quickly! I'll be sure to tell my friends and family about you.
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Posted 2 years ago
Outstanding customer service. I had a hard time finding a reliable pest control service provider for my properties here before I found them because I live overseas. It's simple to arrange and incredibly dependable.
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Posted 2 years ago
Im sub contracted by this company and far from impresses specially doing a job for a young girl without a penny to her name. She told me what they charged her and it was triple what I’d of charged if she’d came direct to me
Helpful Report
Posted 2 years ago
My washing machine was filling with water after switching off. ERG sent an 'engineer' to stop the leak. He knew nothing about washing machines. Incidentally he turned up 7 hours late and closed fhe hot water feed and also inadvertently closed the dishwasher cold feed. The result is that I am in the same condition. Water still leaking and for that I paid £135 plus. Scandalous.
Helpful Report
Posted 2 years ago
My washing machine was filling with water after switching off. ERG sent an 'engineer' to stop the leak. He knew nothing about washing machines. Incidentally he turned up 7 hours late and closed fhe hot water feed and also inadvertently closed the dishwasher cold feed. The result is that I am in the same condition. Water still leaking and for that I paid £135 plus. Scandalous.
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Posted 2 years ago
They did a plug socket repair to one of our rooms here. We're very satisfied with how prompt they are with the schedule and immediately getting to work. 5 stars from us!
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Posted 2 years ago
They installed a new instant hot water service a neat and tidy job done and they cleaned up when finished. Great customer service friendly competitive price and we were very happy.Highly recommended!
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Posted 2 years ago
The plumber was friendly enough but for the cost of the service its really not worth it. The issue was only diagnosed with no resolution. Dynorod will not charge for just the call out and investigation. I've had to now arrange the fix with Dynorod instead and wait with a broken toilet. Really unacceptable.
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Posted 2 years ago
I was very satisfied with the service I received. They have very skilled plumbers that also clean after themselves. Will definitely avail their services again.
Helpful Report
Posted 2 years ago
please AVOID under any cost. they said they will send the plumber between 6.00pm and 8.00pm. the plumber came 2 hours late after 8.00pm. I had already paid 225/- plus VAT for the visit to start. Further, the company wanted me to pay an additional amount of £225/- plus vat just after 30mins of the plumber being at my property. Further, the plumber was mainly joking and speaking on the phone for 20minutes from the 30mins he had been and didnt do any work. They just pulled their plumber off the job when i refused to extend time due to the above reasons. DEFINITELY A SCAM COMPANY. PLEASE AVOID
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Posted 2 years ago
very polite, took the time to provide additional advice and most importantly did a great job.
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Posted 2 years ago
very polite, took the time to provide additional advice and most importantly did a great job.
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Posted 2 years ago
Called them with an emergency toilet unblocking, they booked me in to call within the next 4 hours which I was pleased with and so was OK with the high quote. I got a call 3 and a half hours later saying 'sorry we accidentally cancelled your appointment so wont be coming.' Dreadful service, would not recommend that anyone use this company, I certainly won't be doing so again.
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Posted 2 years ago
They are very prompt with the booked schedule and quickly get to work! They've been my go-to plumbing service company and fortunately don't have to meet so often because they actually do their job right!! I highly recommend them.
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Posted 2 years ago
Absolute joke I rang because our boiler wasn't working properly no hot water was quoted £170 for call out which would only be taken after the boiler was fixed engineer showed up was at our house 5 min max told us diverter valve was jammed and he would have the part Tuesday baring in mind this was friday. By Thursday I had heard nothing but they had taken £210 from my account so I called to find out what was going on to be told someone will call me back that afternoon. Its now Saturday I've heard nothing every time I call i get told we will call you back and I have now been without hot water for 10 days. Right now I'm so mad I want a refund
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Posted 2 years ago
Fantastic service from start to finish. We had just moved into a new house and started getting bites on our arms and legs. We contacted this service on Tuesday evening, had a assessment on Wednesday afternoon and then we had the place fumigated the next day. Very quick, effective, professional and successful service. Highly recommend!
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Posted 2 years ago
ERG Facilities Ltd is rated 2.4 based on 487 reviews