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ERG Facilities Ltd Reviews

2.4 Rating 487 Reviews
34 %
of reviewers recommend ERG Facilities Ltd
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Phone:

0800 038 5657

Location:

ERG Facilities Ltd10 Journeymans WayTemple Farm Industrial EstateSouthend-On-SeaSS2 5TF
Southend-On-Sea
SS2 5TF

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ERG Facilities Ltd 1 star review on 3rd November 2023
Anonymous
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Blocked drain sorted within a few hours, engineer gave sound advice on what caused the blockage and how to prevent in the future! sss
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Posted 2 years ago
They have the best electricians. Responds quickly and are always on time.
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Posted 2 years ago
Not happy with company standards. Not happy with company standards. i rang up the company thinking i was getting an engineer who worked for erg but they are all subcontracted . they are well known on rogue traders for misleading information on their websites. i called and spoke to one of there sale agents and they made me rush and didn't seem happy to answer my questions but i was in need as i had no power so i had no choice and i paid £125 for a 3 minute job and the engineer suggests me going with a local electrician which i thought i was. last time ill be going with this company.
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Posted 2 years ago
Very good – was pleased with service received. A happy customer and will be saving number for future!
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Posted 2 years ago
WOULD USE AGAIN IN AN EMERGENCY  
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Posted 2 years ago
No wonder customers end up with the worst tradesman, they expect contractors to work for peanuts while charging the customer at least double what the job should cost. Stick to your locals and shop around, you will get a much better service and pay a lot less.
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Posted 2 years ago
Excellent and prompt service QUICK SERVICE VERY PLEASED
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Posted 2 years ago
Knowledgeable engineer who got my boiler back up and running, thoroughly tested all components and left me feeling re assured sss
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Posted 2 years ago
Avoid at all costs...or take out a loan t cover their charges an absolute scam company. Charged a daily rate of 990.00 for a three hour job the charged 175 hourly rate for initial assessment. No email with breakdown of costs then added vat on everything charged 165 for a piece of kit that was 65 in the screwfix catalogue. Appalling customer service. Took money from my card within 20 minutes of job being finished yet could not and still have not provided me with a written invoice or electricity safety certificate. Had to agree to job as otherwise would have had no electricity. Shambles absolutle shambolic way to run a business.
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Posted 2 years ago
Although a slight delay from original time engineer was meant to attend, communication was kept open and my problem has been resolved
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Posted 2 years ago
Knowledgeable engineer who got my boiler back up and running, thoroughly tested all components and left me feeling re assured
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Posted 2 years ago
I struggled to find someone to attend my mother’s property for a blocked toilet. Found ERG on Google and they were out and sorted issue within a few hours. Very happy thank you ERG
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Posted 2 years ago
Had a bedbug issue in a room at our B&B the pest controller came to do a treatment and we have had no signs of them since. They sent over all the instructions for what to do before the guy came and he gave us even more advice when he was there as well, really helpful and informative!
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Posted 2 years ago
Steve came within 2 hours to repair a stickey lock on my back door and gave me some advice if happens again.
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Posted 2 years ago
Re company order number 382137 February 2022 AVOID AVOID AVOID I would avoid this company at all costs they charged my 88 year old father £714 to change a thermostat on a holiday caravan shower. UKs biggest rip off merchant in my opinion
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Posted 2 years ago
So impressed with this company I honestly cannot thank them enough for their service,
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Posted 2 years ago
I was VERY disappointed by this company they said they would come between 10 am-11.30amthen this was changed to 1 -1 30 pm then changed again to between 3/4pm I cancelled them also they were going to charge £165 plus parts if necessary.I found another locksmith who say they will come in half an hour and what do they charge £45.
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Posted 2 years ago
Engineer was polite and helpful. GOOD JOB
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Posted 2 years ago
SAME DAY CALL OUR FOR MY BOILER ALL SORTED NO PROBLEMS GREAT SERVICE
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Posted 2 years ago
Locksmith come and changed my locks on new house, friendly service 5 star
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Posted 2 years ago
ERG Facilities Ltd is rated 2.4 based on 487 reviews