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eSpares Reviews

4.5 Rating 1,018 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

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Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous
Anonymous  // 01/01/2019
There was a crack in the fridge shelf we ordered. Without any delay ESpares sent a new shelf which fitted perfectly. Perfect service.
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Posted 4 years ago
I have found this company very useful for finding the exact part. There deliveries arrive very promptly. They are helpful and courteous. No problem returning parts.
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Posted 4 years ago
I needed a replacement part for my bread maker, I visited eSpares, I found the part in 5 minutes, I ordered it and it arrived within a few days, well packaged, very good price including the postage. Im very pleased with the service and would recommend this company
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Posted 4 years ago
Excellent availability of required items, top class service supported by YouTube guidance about how to fit the parts. Identified filters required for Dyson vacuum cleaner by 3.00pm one day & had received and fitted genuine Dyson parts less than 24 hours later. Highest standard of delivery, which can’t be bettered in my opinion.
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Posted 4 years ago
This company has the most efficient delivery service that I have ever come across. The ease of finding the product you require on the website is so simple and the delivery of products is beyond excellent. I have waited 3 weeks for the delivery of a product from my insurer, by ESpares delivered one for me the next day after ordering. The service is totally and utterly excellent
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Posted 4 years ago
Excellent and informative web site. Excellent service. Purchase arrived as chosen. Very happy customer.
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Posted 4 years ago
eSpare refunded my money, no hassle, when the package was last in the post. Excellent customer service.
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Posted 4 years ago
I have used espares many times to fix mine and others domestic appliances and have always had a good service and at competitive prices
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Posted 4 years ago
Fantastic response to my return of items I was refunded with no hassle,not many companies doing that really impressed
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Posted 4 years ago
I have found espares to be a excellent way to source parts. The website leads you in to the make and model and gives options. It's worth looking carefully at the options because little discrepancies can creep to descriptions where there are similarities with parts, as recently happened for me. However, espares sent my reorder very fast and made the return easy, so top marks for that. Recommended.
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Posted 4 years ago
I ordered a replacement freezer drawer for a chap with learning difficulties who I help. I explained that ,while perfectly competent, he needed gentle and sympathetic communication. He received the correct part in good time and was very happy with the arrangement.
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Posted 4 years ago
Used Espares a few times. Always have the part we need and very fast delivery. Also video showing how to do the job very helpful. First class service.
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Posted 4 years ago
The website is fast to navigate, Espares had exactly what I wanted. Ive used them before and each time has been fast delivery and the right product at a very good price. Thank you.
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Posted 4 years ago
My name is Robert,I used espares for a top oven glass door,I searched the internet and the only place I found is espares.This company is super efficient, not only did I find the on a fifteen year old oven Hotpoint BU72K,I contacted by email and explained that I am a new customer,and I had forgotten to put my discount voucher in twenty percent off final price.There contacted me by email the same day and said there would refunding me twenty six pound back for the twenty percent off. This company is so efficient,and made my experience a joy to work with,also informed me that the part had to be ordered in and it could be dispatched 27/10/2020. Many thanks espares and keep up the brilliant customer service. Yours Sincerely Robert.
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Posted 4 years ago
An excellent and fast service! My tumble dryer broke down and wouldn't heat anymore. I live in the countryside and getting someone out to look at it would cost €70 before any labour or parts. Using eSpares videos, I was able to diagnose the problem and identify the faulty part. I ordered the part (€49.00 including delivery), which was delivered to Ireland in four working days. Again using an eSpares video, was able to fit the part within 10 minutes. Tumble dryer is now working perfectly again. I reckon that I saved €150!
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Posted 4 years ago
Ordered a replacement shaving foil & cutter which I'd tried to obtain at the beginning of July.2020. Eventually I was refunded the cost due to item no longer being available due to the age of the Braun (Cruzer) Razor. Happened to be looking for something else at the beginning of this month and noticed the out of stock shaving foil was back in stock again. Ordered both it and 2 sets of vacuum storage bags only to be told by e-mail that the bags were out of stock and there would be a slight delay, Was pleasantly surprised on Friday for the "hard to obtain" shaving foil was delivered on its own and then yesterday morning another delivery - yes the out of stock vacuum bags were also delivered. Talk about going that extra mile in not only keeping the customer informed throughout and also meeting that customer's expectations. Well done indeed eSpares
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Posted 4 years ago
A wonderful prompt service! My replacement bowl that I ordered came within 2 days. That made me very happy! We all need cheering up in these difficult times!
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Posted 4 years ago
Fast and efficient service ,including a price match monies transferred very quick
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Posted 4 years ago
First time of using this site. Found what I wanted, ordered it, got dispatched the next day and had it delivered the day after. Very pleased with the whole experience and super fast delivery. Thanks
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Posted 4 years ago
I would just like to say a sincere thankyou for the excellent service provided by your team. The spare part I ordered was out of stock but you managed to locate one which arrived today. Kind regards and thank you. Anne Miller
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Posted 4 years ago
eSpares is rated 4.5 based on 1,018 reviews