eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,018 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I genuinely am over the moon with the service we have received from eSpares. Speedy response and super helpful. Their customer service is second to none and I would have absolutely no hesitation in recommending to anyone. Will definitely use in the future. Thank you ever so much.”

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Posted 4 years ago

“Thank you very much. I am indeed very impressed at the speed and professionalism that you have dealt with my request. I will be very happy recommending eSpares to whomever asks.”

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Posted 4 years ago

“A really good spares company. I ordered a belt cover for my mower. It arrived very quickly. But after opening the package, I noticed a split in the rear part of the plastic housing. Convinced that this would not be an issue, I fitted it to the mower, and proceeded to give the grass a final cut for the season. Bad move!. It broke in bits after about 10 mins. I did not contact Espares, because I fitted it knowing that it was split. I left a non positive or negitive, review on Trust Pilot, which the company immediately picked up on and contacted me. They offered, without question or prejudice a replacement part. This I accepted, and received the new part this week. It arrived in perfect condition, and the lawns are now prepared for the winter ! The broken item has been returned (grass and all), using the pre paid label, readily supplied. Excellent customer service, will highly recommend, and will use again for sure. Many thanks E Spares. Alan O”

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Posted 4 years ago

“I couldn't fault the service I received from eSpares. I was looking for a cover lid and filler cap for a smoothie and they were back with an answer in no time. They discovered the filler cap was obsolete so there was no point in buying the lid. They saved me hours of searching online.”

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Posted 4 years ago

“Absolutely outstanding customer service. I ordered something and thought it was coming next day delivery, I didnt look properly and chose standard delivery (3-5 days) which wouldn't of got here in time for me to move. I got a free replacement to make sure it got to me on time . Thankyou so much Hamza for your amazing customer service!”

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Posted 4 years ago

“E Spares are a brilliant company to deal with. Fast efficient, no quibble returns. I have dealt with them many times and highly recommend them”

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Posted 4 years ago

“Thanks team! Was able to fit a new freezer drawer front with the help of your 'how to' video, SO helpful as I am on my own during lockdown. Much appreciated!”

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Posted 4 years ago

“Hi espares, Thanks for this, which would have been ideal, except that I have managed to complete the job with what I have here. I am really pleased with the great service, and grand selection of stock. I will certainly make use of your resources again. Take good care, Sheree Duxbury”

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Posted 4 years ago

“Thanks to eSpares for making my first time ordering with them such a smooth and easy process. It was so refreshing to actually receive the product on the day that they quoted delivery. No messing, no fuss, no hassle. Thanks eSpares.”

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Posted 4 years ago

“Fantastic customer service from this company. Replied to my email enquiries promptly and courteously. The item I ordered was delivered very quickly.”

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Posted 4 years ago

“Ordered a replacement fridge drawer. Unfortunately it was broken in transit but after a very quick “live chat” a replacement was sent which arrived the following day. Excellent service”

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Posted 4 years ago

“The oven part I ordered was good value for money and the service was excellent. The part was ordered at 3:00 pm and next day delivery ordered at the checkout. The item was with me and fitted by 11:00 am the next day. Excellent service.”

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Posted 4 years ago

“Thanks for your response Ashleigh. The oven seal has just been delivered this morning. “Delivered and fitted” Thanks for your excellent service. Martyn Kightley (Northampton)”

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Posted 4 years ago

“I recently requested to get a part for interior of My de Dietrich microwave... 20 yrs old! I was asked for the model no etc.. which was difficult to get right as lot of nos had worn off... but espares never gave up... politely asked for more information...& yes they managed to get part I needed... I was very happy with their efforts!! Very good service...would definately recommend! Jennifer”

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Posted 4 years ago

“I had a difficulty with my order and it was swiftly and professionally dealt with. The customer service is excellent. I dealt with Hamza who was brilliant. I will always use this company for replacement items.”

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Posted 4 years ago

“My dryer had been very noisy for weeks. So bad, I had to stop using it. My partner found the part we needed on this site. The part is now fitted and drying away happily........... And quietly.”

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Posted 4 years ago

“I ordered a part that was showing in stock, with a 1-3 day delivery. A week later the order was still being process with no delivery date. Would not do anything to expediate the the order and did not care that i cancelled and ordered from a company that cares.”

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Posted 4 years ago

“Excellent customer service. Highly recommend.”

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Posted 4 years ago

“I have a kettle that I purchased a few years ago and the spout filter broke. E-spares were able to supply the exact one as a replacement which was brilliant. They were very helpful e-mailing me when there was a delay in my order, which wasn't a problem to me and then again when the order despatched. I will definitely use them again as they communicate and have excellent customer service.”

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Posted 4 years ago

“Ordered a part for my Beko tumble dryer after watching an eSpare video. Initial problem with delivery but I contacted eSpares and was very impressed with their response! They re-ordered the part for next day delivery and refunded my original postage costs. I now have fully functioning tumble drier and saved calling out an engineer to complete a 5 minute repair. I would highly recommended eSpares, their customer service is excellent.”

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Posted 4 years ago

eSpares is rated 4.5 based on 1,018 reviews