Esprahome Reviews

Name: Esprahome
Rating: 4.14

4.1 Rating 479 Reviews

78 %

of reviewers recommend Esprahome

4.1

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01642 245 447

Email:

sales@esprahome.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered promptly, very easy to affix headboard and very comfortable. Would recommend”

Helpful Report

Posted 6 years ago

“Easy ordering. Super fast delivery. Some assembly of Jaybe small double folding bed but nothing too difficult. Not been used yet but hopefully be useful as a spare bed for the occasional guest.”

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Posted 6 years ago

“Come the next day lovely well made bed very thick mattress have not tried it as guest bed”

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Posted 6 years ago

“Great price, and extremely quick delivery. Very happy with the service.”

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Posted 6 years ago

“Thick mattress and comfortable”

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Posted 6 years ago

“Apart from accepting the order, no other communication without me first trying to get answers. No one answering phones on Monday. No answer to emails on Monday ?. Courier company used by Eprahome also very poor. Very poor. The goods purchased ie Richmond Pine 2 Door 2 Drawer Wardrobe. Utter rubbish.”

Helpful Report

Posted 6 years ago

“I ordered a bookcase and a chest of drawers. On the Wednesday I received notice that the bookcase would be delivered the following day. At 7am on the Thursday I was provided with a delivery window. This text said ‘please contact the following nymber’ however no number was included. I immediately tried to phone the number provided in the text the previous day and rearrange. I was informed that there was nobody currently available to take my call and advised to leave my details and I would be called back. I did not receive a call back so I phoned again at 9am. I was on hold for a few minutes before it again advised me to leave my details for a call back. This happened a third time when I phoned at 9:30; there was no provision to allow me to remain on hold (although this may be due to the fact the number was not included within my unlimited minutes and cost a fee to call) and I did not leave my details on the second and third call. At no point did anyone phone me back. When I got home that day I found the item had been delivered to my neighbour; I was not pleased by this. On the Friday I got a text that I would receive delivery of my second item that day; on this occasion I had not received a warning the day before. Again the text did not provide a phone number. It provided a window of 7:52 to 9:52. I had to leave the house at 10:10 for an appointment that could not be rearranged. The item did not arrive within that window or before I had to leave. When I returned I found it had been delivered to the house on the opposite side of the road. I am very unhappy with the service I received, the fact I was unable to contact them and discuss the delivery, that I did not receive a call back and that the delivery did not arrive in the time I was informed. I will not be using this seller again and would not recommend it.”

Helpful Report

Posted 6 years ago

“Great desk, quick prompt delivery easy to assemble .”

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Posted 6 years ago

“Goods received damaged. Waiting over a week to confirm arrangements to return item. No calls back.”

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Posted 6 years ago

“5 stars for the product but unfortunately the way it was packaged and delivered was totally unsatisfactory. Parts of the bed had burst out of the boxes. Luckily it wasn't damaged but the boxes clearly don't hold the weight of the bed. Had to check that all the parts were there before the delivery driver left which was just time consuming and unnecessary.”

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Posted 6 years ago

“Very quick delivery and a superb price for this chair. Very easy assembly, and on first impression it's very comfortable (quite firm & nice lumbar support, which I prefer). Time will only tell on how well it wears, but so far so good! I like the slim back, and modern look too.”

Helpful Report

Posted 6 years ago

“Delivery timescale wasn’t to bad the bed sturdy, well made and looks great though the instuctions to build it up wasn’t clear and was mixleading but overall it’s a great bed”

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Posted 6 years ago

“I was left with products that didnt match but was promised that they would. rude service when i asked for this to be put right. terrible experience ever”

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Posted 6 years ago

“A very efficient service and we are delighted with our purchase. Exactly as pictured on website.”

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Posted 6 years ago

“DO NOT BUY FROM THIS COMPANY, I BOUGHT 2 DISPLAY UNITS on 22 JAN, 1 WAS DAMAGED AND I AM STILL WAITING FOR THEM TO RESOLVE THIS MATTER I AM SEEKING LEGAL ADVICE”

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Posted 6 years ago

“I checked about the tv unit before ordering and was told it’s in stock and will be delivered in 1-2 days. And after completing the order, only after chasing sales was told that it’s not in stock and will be available in 6 weeks !!!”

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Posted 6 years ago

“Good quality bed & very quick delivery. Good price too”

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Posted 6 years ago

“The chest of drawers i bought were not only great vakue for money but really nice quality too. Esprahome delivered quickly and kept me updated along the way. I highly recommend them.”

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Posted 6 years ago

“Smooth transaction all good”

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Posted 6 years ago

“Can not comment fully as items not yet delivered after 4 days after purchase”

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Posted 6 years ago

Esprahome is rated 4.1 based on 479 reviews