Esure Reviews

Name: Esure
Rating: 3.44

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Esure 1 star review on 16th December 2023

Anonymous

Anonymous // 01/01/2019

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“Wouldn't waste your time. They'll accept your policy and take your deposit then 2 days later cancel your policy because of an error on your part and leave you without insurance or the deposit to find a new policy. I will never use them again”

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Posted 5 years ago

“Excellent company,highly recommended,staff friendly and professional,go the extra mile to help their customers,I'll always stay with esure ,very happy customer,keep up the good work”

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Posted 5 years ago

“OK until you have to claim - then watch out! Had my wife's jewelry on all risks and named items but when an item lost on holiday they decided it was not covered.”

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Posted 5 years ago

“No issues, good service”

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(Car Insurance) - Posted 5 years ago

“THE STAFF WERE VERY EASY TO TALK TO AND UNDERSTAND.NO PROBLEM SENDING PAPER WORK OR RECEIVING POLICY ON LINE.”

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(Car Insurance) - Posted 5 years ago

“THE WORST COMPANY EVER! Complete villains. Rude obnoxious rough Glasgow accented customer services. This company behaves with impunity and utter contempt towards its customers . I was hit by a bus in the rear and this rubbish company sought only to penalise me?? How it remains in business is unbelievable!”

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Posted 5 years ago

“It was not explained that I had a £300. Excess until I tried to make a claim so it would have been a waste of time making the claim I won’t be renewing with esure .”

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(Home Insurance) - Posted 5 years ago

“Excellent service”

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(Car Insurance) - Posted 5 years ago

“They are disgusting company They allowed me to drive around for 19 days with out informing I had no insurance and they had cancelled my Policy Once they informed me they wanted extra 65 a month as they claimed I am a inexperienced driver as my 9 years no claims bonus wasn’t valid because someone hit me lol Well my new insurance is 44 a month and yet u wanted 158 robbing scumbags”

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Posted 5 years ago

“No I didn't calem”

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(Car Insurance) - Posted 5 years ago

“I had my previous car insurance with them however, they quoted a lot more this time and weren't in a position to budge”

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Posted 5 years ago

“Everything was perfect , compassion and understanding , nothing was too much trouble they did all they could to make as easy as possible. I would strongly recommend”

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(Home Insurance) - Posted 5 years ago

“Very good”

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(Car Insurance) - Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

“Very helpful”

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(Car Insurance) - Posted 5 years ago

“I have nothing to complain about yet but it will e interesting to see what they want at renewal time, we shall see.”

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(Car Insurance) - Posted 5 years ago

“N/a”

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(Car Insurance) - Posted 5 years ago

“I do have a full satisfaction when I get insured with eSure”

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Posted 5 years ago

“Very good easy to talk to.Very happy save me over £500 on my renewal 👍🏻”

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Posted 5 years ago

“Overpriced”

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Posted 5 years ago

Esure is rated 3.4 based on 1,886 reviews