Esure Reviews

Name: Esure
Rating: 3.43

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

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Metrics

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

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“Be careful if you allow an Esure policy to renew; they drop your level of cover and increase their charges. No claims made. Went to Sainsbury’s- much better coverage and £300 per year cheaper. Loyalty doesn’t pay with this company”

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Posted 3 years ago

“Great value, great saving”

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Posted 3 years ago

“Ensure is the best for me and my family been with them for 8 years now and had no problem .”

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(Car Insurance) - Posted 3 years ago

“Been with Esure some years. Got renewal from Esure. Phoned to ask if they could offer me a better deal. Didn’t get very far. Went on gocompare chose same policy with same cover with Esure and saved £70. Esure phoned to ask Why I had cancelled my policy with them. Told them I had better offer. They could not match it!”

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(Car Insurance) - Posted 3 years ago

“Had a problem with log book details was sorted out without any hassle.”

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Posted 3 years ago

“Easy to get in touch with”

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(Car Insurance) - Posted 3 years ago

“Cheaper on line staff got respect over the phone”

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(Car Insurance) - Posted 3 years ago

“Very good service”

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(Car Insurance) - Posted 3 years ago

“Be aware if you allow Esure to auto-renew your policy. They’ll drop your cover and charge you double with no claim made. Customer Services couldn’t tell me why. Got much better cover and for £400 less per year with Sainsburys. Esure good for one year only but they will rip you off after that. Avoid”

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Posted 3 years ago

“No need to write anything best price speaks for itself”

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(Car Insurance) - Posted 3 years ago

“So far the best insurance company in my 25 years of driving. Cheap, affordable and very cooperative and helpful. During the Covid, any issue I've had, they were there to help and answer the call after the first ring.... I am more than satisfied customer...”

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(Car Insurance) - Posted 3 years ago

“Having not made a claim for over a decade, I was really happy with the way my issue was handled. Once the claim was logged I was able to sit back and wait for my car to be restored and returned. Fortunately the other party admitted liability so had they not I don’t know what would have happened”

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(Car Insurance) - Posted 3 years ago

“When I had to replace and insure another car it was an easy process online to get insured on the spot.”

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(Car Insurance) - Posted 3 years ago

“The best provider”

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Posted 3 years ago

“Even now through I have no problem with you. I am a new customer never I had serious problems. That's why I can't speak alot.”

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(Car Insurance) - Posted 3 years ago

“Easy to sign up saved me £250”

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(Car Insurance) - Posted 3 years ago

“Very poor service”

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(Car Insurance) - Posted 3 years ago

“Average price however their customer service has been polite, respectfully and relatively efficient. I've just taken a second policy out with them. I haven't however been in a collision and required their actual purpose but the purchase was pleasant.”

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Posted 3 years ago

“Don't rate this company at all,always costing more for the favorite admin fee and thats how they keep getting more money out of you. Also when you change a job it's always more money never less funny that .”

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Posted 3 years ago

“It’s o/k”

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(Car Insurance) - Posted 3 years ago

Esure is rated 3.4 based on 1,894 reviews