Esure Reviews

Name: Esure
Rating: 3.43

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

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“Last quote I received was ridiculously expensive Will never use you again.”

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(Car Insurance) - Posted 3 years ago

“Easy”

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(Car Insurance) - Posted 3 years ago

“Thanks for making my replacement car more challenging, not only was I NOT responsible for an accident which ended up writing off my car, I'm also now £1500 short of being able to buy a car because of the incorrect valuation of my car by esure's engineers who hide behind "guide prices" not taking into account what it's going to cost you to buy the car on the market. Be warned - choose this insurance if you want a challenging process 👍”

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Posted 3 years ago

“Very helpfull.. lady a deat with exvellant..wud recommend a y one to go with them.”

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(Car Insurance) - Posted 3 years ago

“Can't review insurance until you have a claim, which i haven't luckily. But they took my money efficiently enough, if that helps.”

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(Car Insurance) - Posted 3 years ago

“Would have used Esure again if quote via your website had been better. They are excellent.”

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(Car Insurance) - Posted 3 years ago

“I'm very glad I went with this provider easy to sort out understandable and very helpful staff/customer services it's a”

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(Car Insurance) - Posted 3 years ago

“Great insurer. No complaints here.”

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(Home Insurance) - Posted 3 years ago

“The Esure company provides excellent services!!!!”

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Posted 3 years ago

“Easy to get online quote,and order staff are very helpful etc,would use esure again”

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(Car Insurance) - Posted 3 years ago

“Esure owed me my direct debit from 29/3 as it was to late to cancel it when I cancelled my policy with them I was told by the agent it would be returned within 5-7 days I also paid a cancellation fee to them, I contacted them today because I have not received my payment back to be told by another agent I am not entitled to it no reason just no when I said the other agent said it I would be refunded it this one told me I was misinformed and they think that's it, they clearly do not train their staff very well when they feel it is perfectly ok to misinform the customer and we will just accept it, what do they preach... if you give US misinformation your policy is void but it's ok for them to do it how is that ok short answer it's not”

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Posted 3 years ago

“I would recommend Esure to anyone good company to deal with”

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(Car Insurance) - Posted 3 years ago

“Car insurance was easy to find, understand and purchase.”

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Posted 3 years ago

“good customer service, very competitive price for car insurance”

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(Car Insurance) - Posted 3 years ago

“Ok at this moment let See what this quote is going to be for this year if it is more than last year or to high l will be looking elsewhere”

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(Car Insurance) - Posted 3 years ago

“Purchased two policies at the same time only managed to get excess cover for one could not work out you system and got no response when question on line??”

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(Car Insurance) - Posted 3 years ago

“After a car reversed into my car .my son dealt with the claim and everything was sorted within an hour”

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(Car Insurance) - Posted 3 years ago

“ESURE HAD NO MANDATE TO TAKE PAYMENT FROM MY BANK a/c for renawl quqte which was rejected 10 days before reqd.”

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(Home Insurance) - Posted 3 years ago

“Quick to add an additional driver and they offer free excess cover. All good so far.”

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(Car Insurance) - Posted 3 years ago

“Awesome cheap and reliable”

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(Car Insurance) - Posted 3 years ago

Esure is rated 3.4 based on 1,894 reviews