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Esure Reviews

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They helped me out with my home owners insurance, got me a great quote and I was happy with it. Very friendly. Thank you 😊”

Helpful Report

Posted 3 years ago

“Hello I was told about this insurance site because I haven’t drove for 20 years and not upto date with how insurance works with quotes.As long as you tell the truth and answer correctly straight forward very happy.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Cancelled a policy and they claimed they were unable to refund the owed money because I had since changed banks. Claimed that it would be illegal to even send me a cheque. Absolute nonsense, blatant theft.”

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Posted 3 years ago

“Yes they are very good and mouthy payments are good to”

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(Car Insurance) - Posted 3 years ago

“Great company no messing around with a great price cant fault them in any way at all will be using them again and will probably stick them for the foreseeable future”

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(Car Insurance) - Posted 3 years ago

“Not my ideal insurer. I did not find their website easy to navigate or their customer service particularly inspiring.”

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(Car Insurance) - Posted 3 years ago

“Quick and easy to get a quote , no problems , good price and good cover .”

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(Car Insurance) - Posted 3 years ago

“Very good”

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(Car Insurance) - Posted 3 years ago

“Had no problems with Esure but never got my paperwork for my £250 excess even after god knows haw many emails to them or Go COMPARE Very annoying just hope I don’t have to make a claim”

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(Car Insurance) - Posted 3 years ago

“They take your money all looks fine but wait until you claim they will rob you all over again. We were burgled they lied about speaking to our locksmith in order not to pay out. How low can you go!!!!!”

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Posted 3 years ago

“The accident we had was 100 percent the other person’s fault.The follow up from assure legal department was pathetic..We were supposedly supported by their legal systems but severely let down by their follow up. We had a witness that said the other driver was speeding way beyond the 5/10 mph speed limit in a car park.An open & shut case where the blame lies.They accepted a 50/50 agreement.Not happy with the stain it leaves on my competence as a driver”

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(Car Insurance) - Posted 3 years ago

“Last quote I received was ridiculously expensive Will never use you again.”

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(Car Insurance) - Posted 3 years ago

“Easy”

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(Car Insurance) - Posted 3 years ago

“Thanks for making my replacement car more challenging, not only was I NOT responsible for an accident which ended up writing off my car, I'm also now £1500 short of being able to buy a car because of the incorrect valuation of my car by esure's engineers who hide behind "guide prices" not taking into account what it's going to cost you to buy the car on the market. Be warned - choose this insurance if you want a challenging process 👍”

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Posted 3 years ago

“Very helpfull.. lady a deat with exvellant..wud recommend a y one to go with them.”

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(Car Insurance) - Posted 3 years ago

“Can't review insurance until you have a claim, which i haven't luckily. But they took my money efficiently enough, if that helps.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Would have used Esure again if quote via your website had been better. They are excellent.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I'm very glad I went with this provider easy to sort out understandable and very helpful staff/customer services it's a”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Great insurer. No complaints here.”

Helpful Report

(Home Insurance) - Posted 3 years ago

“The Esure company provides excellent services!!!!”

Helpful Report

Posted 3 years ago

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Esure is rated 3.4 based on 1,886 reviews