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Esure Reviews

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Very bad would not recommend”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Okay for basic insurance but pray you don’t have an accident that writes the car off as they offer you peanuts for your car and not helpful in the slightest.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I am very pleased with Esure customer service”

Helpful Report

(Car Insurance) - Posted 6 years ago

“No messing straight forward. Very good company to deal with.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“My wife recently had an accident, unfortunately there incompetent and careless colleges without taking care of the fact and evidences called the accident to be my wife's fault. The great people who "works" to protect us didn't even bothered to watch the video she recorded to prove she is the victim. She is done here part of the deal and pay the fee they wanted and expected they will do theirs, the protection she payed for. By failing to protect there customer BUT TAKE THE MONEY form them remind me an other organisation ho also taking money for false protection (or else). As being the first and last year of our contract I can only hoping the company's like these will go down for good.”

Helpful Report

Posted 6 years ago

“Best price available when I enquired and fantastic customer service, would recommend to anybody!”

Helpful Report

(Car Insurance) - Posted 6 years ago

“All my dealing with this company has been excellent”

Helpful Report

(Car Insurance) - Posted 6 years ago

“really pleased how straight forward everything has been so far very good”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Good company”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent insurance company.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“very helpful in all matters when ive had to phone esure”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Easy to apply and at a competitive price.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“They are lucky to have 1 star. I requested a locksmith to come out as per my cover and after 2 weeks he finally came back to finish the job yesterday. The job isn’t completed the windows windscreen wipers boot and certain lights in my car no longer work so I have to book it in to a BMW dealership, but can’t get in until Wednesday and this company has told me that they won’t give me a curtesy car so that 5 days Atleast with no vehicle and a 2 year old son I have to pick up and take away. No consideration at all for anyone when I mentioned this all I got told was “there’s nothing we can do” but I could apparently claim on my insurance. Funny that isn’t it. When my insurance is up for renewal I will be leaving after 6 years (this being the only time I’ve had to bother them in that time)”

Helpful Report

Posted 6 years ago

“I am very pleased with esure they quickly sorrteted my claim against the third party with only a phone no and registation. Thanks ensure.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“My luggage got delayed (not the first time) and I feel Esure putting forward pretty unreasonable requests. I had to list all that was in the bag that was delayed, inc value, when I bought it, where, what proof of purchase I have, etc. I am not claiming for lost contents, only expenses for basic items!! Also they asked for the airport baggage department to confirm 'in writing' the number of hours between they lost the bad and when I got it back... The whole thing has taken hours to compile and a 40 mins call. Def not worth the £200!”

Helpful Report

Posted 6 years ago

“Been great so far”

Helpful Report

(Car Insurance) - Posted 6 years ago

“gentleman this company keeps sending me spam emails each week asking me about my address after that asking about my home and keep inventing all king of double check! so my dear friend avoid this company !”

Helpful Report

Posted 6 years ago

“Brilliant service sorted out in one 10 min call”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Easy to understand”

Helpful Report

(Car Insurance) - Posted 6 years ago

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Esure is rated 3.4 based on 1,886 reviews