Etrnl Rings Reviews

Name: Etrnl Rings
Rating: 4.69

4.7 Rating 2,344 Reviews

92 %

of reviewers recommend Etrnl Rings

4.7

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Etrnl Rings 5 star review on 20th November 2024

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our replacement wedding rings we purchased for our 30th wedding anniversary. Would have loved to see the sets in Rose Gold as well but happy with the gold ones we purchased and buying the set was a great way to save some money as well. The rings were shipped within a day and arrived within a few days of purchase beautifully packaged. Our rings weren't quite the right size and the return was super easy and at no cost to us. The money was refunded quickly and we were able to purchase the replacements which again came within a few days of ordering online. We recommend Etrnl for great customer service and products.”

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Posted 11 months ago

“My husband loves his new wedding band! he can wear it at work and knows its safe”

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Posted 11 months ago

“5 days with the ring, cant fault it. Excited to see how much maintenance if any will be required on the purchase”

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Posted 11 months ago

“Perfect fit, quick and easy to order and an amazing range of rings. Will be back to order more”

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Posted 11 months ago

“Effectless process and customer service was second to none. Love wearing my Etrnl ring”

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Posted 11 months ago

“Great Service! Extremely happy with our rings.”

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Posted 11 months ago

“Very easy to deal with. Rings didn’t fit and the return process was so simple! Very happy and love the replacement silicone rings!”

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Posted 11 months ago

“Hubby & I love these rings. With hubby working in a factory & a high risk of him getting his finger caught with a metal ring on this is the best option to have a ring on his finger. Only 1 thing to complain about though as I first ordered the 4 pack of rings for myself but the max size was 8 where as the max size is 9 for the couples female ring sizes. My 4 pack don’t fit but my wedding one does.”

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Posted 11 months ago

“Placed a customised order with express postage. Which I paid additional for. After waiting the 1-4 business days and my parcel not arriving. I looked up my order confirmation to see if I could locate tracking on my parcel. It stated it had been delivered to VIC on the 14th Feb. I live in QLD. I checked my details in case I had made an error with inputting my address. No, I got these details correct. I sent multiple emails enquiring where my parcel was and why it had been sent to the incorrect address. Multiple days pass and no reply. My parcel eventually turns up on the 21st Feb with no explanation or communication. I am assuming you re-sent it. I email again and ask why it was re-issued with no correspondence and to inform staff that I paid express postage and did not receive within the intended time frame from their error. Again, no reply. I publicly post on your FB page. Again, multiple days pass before I get a reply via messenger. You ask for my email address. I told you, you already have my details and address and to search for communication from me. Allegedly, my emails went to your spam folder. I emailed with the same details provided when placing the order. Again, multiple days in between reply’s. You agree to refund my express postage (lucky me). You failed to address that upon receiving the ring, the alleged ‘tough’ silicone began splitting on first use. We just ordered our actual wedding rings. We ordered the correct size. I received a faulty product and the most horrendous customer service in my life to date. I am still adamant this company is a scam. And still want the rest of my order refunded.”

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Posted 11 months ago

“Really happy with the process. Paid for the express shipping to nz and it arrived within a few days.”

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Posted 11 months ago

“Ordered online and although my ring didn't fit the first try. Getting a replacement was seemless and simple. Customer service was superb and definetely would recommend to others who are looking for rings for any occasion”

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Posted 11 months ago

“Great rings that are comfortable to wear. Stylish to look at. They are made in such a way to last me out. The silicon rings are also good in the water/ pool.”

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Posted 11 months ago

“He loves his ring! I love it on him! Great customer service. Got the ring very quickly! The quality is incredible. HIghly recommend.”

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Posted 11 months ago

“Brilliant - purchased 2 products so far silicone ring and anchor bracelet no complaints yet”

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Posted 11 months ago

“Great size and very comfortable to wear.”

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Posted 11 months ago

“Great modern ring. Love the colour and fast easy shipping”

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Posted 11 months ago

“Very easy to deal with for the return (wrong size) and the rings are awesome. Very comfortable and seem resilient so far.”

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Posted 11 months ago

“Return policy was simpistic, and the exchange was informative, and streamline.”

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Posted 11 months ago

“Awesome service and quality”

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Posted 11 months ago

“Outstanding customer service and the product is amazing quality. Such an easy and efficient purchase. Highly recommend.”

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Posted 11 months ago

Etrnl Rings is rated 4.7 based on 2,344 reviews