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Etrnl Rings Reviews

4.7 Rating 2,344 Reviews
92 %
of reviewers recommend Etrnl Rings
4.7
Based on 2,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Etrnl Rings.
How is Etrnl Rings returns process?
(2 months ago)
Greater than 96% of reviewers feedback is Etrnl Rings returns process is easy.
(2 months ago)
B-

Returns - Easy

74.19%
Industry Average
The products are great but what I really liked was the returns process. Changing a ring size was so easy when I found my first one was too big. With the prepaid envelope provided and the easy to follow steps made the returns process very easy. I would happily shop with Etrnl Rings again and I would recommend them
- Tim Box
Great quality ring and easy to deal with returns on the wrong sized rings I selected, 1 thing to be wary of is return shipping out of NewZealand is extremely expensive in comparison to getting them here but that isn't anything inside of etrnl's control
- Jake Nicol
Absolutley beautiful ring, and very well made. The customer service have been extremely patient and helpful with returns as I made a mistake on the sizing. Etrnl are a great company and I highly recommend them.
- Shaun Trainer