“The technical part works perfect! I just ordered the RSRV hoodie and from quality perspective the price is way too high. Didn’t feel premium at all. Also the collaboration with ASSC x AS was a mess. I received two completely different Ozeans from what I ordered and I was not the only one. Neither ASSC, nor Alpinestars took the responsibility for that”
Dear Gerwin,
We would like to apologize for any inconvenience caused by our recent shipment error.
Thank you for bringing this to our attention.
Our customer service team will reach out to you by email and we will do our best to resolve the issue promptly.
Kind regards,
“I am very satisfied with Alpinestars. I like the quality and use their motorcycle equipemnt daily (backpack, gloves, jacket). Top design and quality.”
“La mia "esperienza" con prodotti Alpinestars è iniziata circa 30 fa. Ed è stata sempre molto soddisfacente.
In qualche caso azzarderei l'aggettivo ... entusiasmante. Ora, per la prima volta, ho acquistato un prodotto dal marketplace di Alpinestars e ... confermo quello che ho scritto sopra”
“Bought a Race Leather from Auner in Austria. Has a crash on PannoniaRing. The stitches came apart and I had a serious skin injury.I bought a new alpinstars crash again at the Slovakiaring and again the seams came apart, again injuring the skin.”
Hello Nicholas! Sorry to hear that you are not satisfied with our products or service offered.
We strive to provide excellent customer service, and we take customer feedback seriously.
If you still have any unresolved issues you would like to discuss with us, doubts/unanswered questions, please do not hesitate to get in touch with our Customer Care team.
We will be more than glad to provide you with all the help you need! Thank you and have a nice day!