Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 258,018 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 258,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 14th January 2025

1104

Anonymous

Anonymous // 01/01/2019

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“Quick collection but missed out on special offer as I was over 7days from original online order.”

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Posted 4 days ago

“Excellent service.”

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Posted 4 days ago

“First class service”

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Posted 4 days ago

“Provided the wrong parts despite telling the cashier to check When I rang he kept slamming the phone and not even bother to to say hello , I was told they are to busy to deal with calls.. WOW When the replacement came.. They had sent the same parts which were wrong!”

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Posted 4 days ago

“Mostly Happy with my purchase but wrong front brake pads were sent with correct discs. Have always found reliable in the past”

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Posted 4 days ago

“Quick delivery,thankyou”

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Posted 4 days ago

“Great, efficient service, just be aware that parking is very limited at the Derby Alfreton Road branch.”

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Posted 4 days ago

“Great parts great service super prices”

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Posted 5 days ago

“Although I am happy with the products and prices I feel the service experienced during the 'Click & Collect' portion of my purchjase has deteriorated at my local branch. To the point where I have and will consider the 'Delivery' for future purchases. The 'Click & Collect service at my local branch has become slow, uninterested and almost like working is a chore. The reason for this I don't know but it did used to be much better, with one employee in particular quickly checking sometimes that the part you've ordered and collectin was in fact correct on the system.”

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Posted 5 days ago

“Price was good and the staffs were very friendly. Keep up the good work.”

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Posted 5 days ago

“Product did not arrive on time to collect and there was no proactive communication from the company”

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Posted 5 days ago

“Excellent service and rapid delivery.”

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Posted 5 days ago

“great service and quality products.thank you”

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Posted 5 days ago

“Prompt and friendly service”

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Posted 5 days ago

“A lot brighter then my other headlight bulbs,good value well boxed, easily fitted,”

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Posted 5 days ago

“Very good in stock and prices was great”

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Posted 5 days ago

“Easy onlione ordering for speedy store pick up”

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Posted 5 days ago

“Ordered wheel trims, one of them was damaged.Tried to get in contact.Told have to go to local store which is over 20 miles away. Not good”

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Posted 5 days ago

“Ordered online parts ready to collect promptly, great service, good value purchase.”

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Posted 5 days ago

“Orderd several parts online which said were all in stock and avaiable for click and collect. When arriving to collect and waiting several minutes to be served and then another several minutes for the member of staff to find items in warehouse, some parts were not in stock as advertised. The main part I orderd turned out to be the wrong part for my car (after car reg was entered correctly). I returned the part after being told on the phone the correct part is in stock and I could exchange. The new part was not in stock and again I had to return the next day to collect. Again! - this part was incorrect - and it was then discovered (after speaking with call centre) that the original ordered part number was correct but wrong part was in box - so needed to replace once again for a 3rd time. All while waiting several miuntes for staff to serve and find items on each occassion. Euro parts has gone down hill massively the last few years. I use to respect Euro Parts and found to be an officiant, reliable, friendly, helpful business - it has become quite the opposite in recent years and I will be very reluctant to use them again - its painful experience every time!”

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Posted 5 days ago

Euro Car Parts is rated 4.3 based on 258,018 reviews