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Euro Car Parts Reviews

4.3 Rating 258,288 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,288 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
I was very surprised to see that euro car parts sold my item and it was cheaper than Argos. The sales assistant at my local store (Falkirk) was very friendly and chatty.
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Posted 2 months ago
Super super super
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Posted 2 months ago
What a great group of people you have working for you at Millbrook store always helpful and polite when serving me don't mind you checking parts and always giving great advice when asked.
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Posted 2 months ago
I have bought a car battery , payd for next day delivery as i realy needed but it has not be delivered , nobady call or email me about ...I decidet to call and i've been told that i called too late . Called next day and they said later will be delivered . After two days i had the batery . No comunication at all . I hat to chase up two days in a row. Desapointed
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Posted 2 months ago
Arrived a day after the email stated to give a bit more time. The lady was on her own on the front counter with a shop full of people waiting to be served she was doing her best. Finally got to the front gave my reference number and she was running around trying to find my order but could only find 2 out of the 3 items. She asked me to come back the next day. I rang the manager to complain and find out what's happening and he seemed not fussed at all and just told me nothing can be done. Don't tell me my order will be ready when it won't be. Came back couple days later and again the lady in the front desk was alone again and trying her best again with a shop full of customers then had to run off and find my discs and carry them to the front again. She went to the managers office to ask for help and he didn't wanna come out. Think in future I'll be using a different company to buy my parts
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Posted 2 months ago
Efficient team.Very good service. Professional and friendly staff at the collection conter. Very good team at the Hoddesdon branch.
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Posted 2 months ago
Good costumer service and Fear prices
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Posted 2 months ago
VW T6 ABS sensor. Ordered online for local pickup. Friendly and helpful in store.
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Posted 2 months ago
Brilliant service and staff at the Oxford branch go out of their way to help and advise. 10/10 all round
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Posted 2 months ago
Didn't receive my delivery as evri left it outside my front door for someone to steal.
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Posted 2 months ago
It's always just what you want...
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Posted 2 months ago
Excellent service from the people at aston.
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Posted 2 months ago
Great prices and great delivery definetly recommend!!!
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Posted 2 months ago
I ordered two suspension struts. One was delivered. Euro car parts have washed their hands of their responsibility blaming the couriers. I have had to buy another strut to repair a car to comply with MOT retest regulations. This has cost me time and money. I will not use Euro car parts again and will recommend my friends, family and colleagues avoid at all costs. Without doubt the worst customer service I have ever experienced
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Posted 2 months ago
A bit of a hit and miss. They often try to sell you parts which don't correspond to what is invoiced (wrongly boxed as they like to describe it). They will refund it if it is low quality and doesn't work, but the hassle and time wasted in trying to fit it cannot be compensated...
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Posted 2 months ago
Absolutely shocking service. I type in the number plate and get the part. Shock part doesn’t fit. I go to store 40 mins away to return and swap it. They have a different catalogue then the website. BRILLIANT! Exact problem happens again when i bought rotors. Delivered then i have to go in person and travel near 2 hours just to get it tight since there service is absolutely gopping
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Posted 2 months ago
Thermostat was fine but supplied gasket was too thin I had to reuse the old one
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Posted 2 months ago
Very easy process. I ordered my items inline. Selected my nearest outlet. Collected my items without difficulty.
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Posted 2 months ago
Ordered online, picked up parts locally, very efficient.
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Posted 2 months ago
All go smoothly
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 258,288 reviews