Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 258,633 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 258,633 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 16th January 2025

1105

Anonymous

Anonymous // 01/01/2019

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“Correct parts ordered and helpful live chat to get the right parts”

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Posted 3 months ago

“Bought a horn, and it came extremely damaged. The box was ripped to pieces and the horn was dented, still worked but still ain't great.”

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Posted 3 months ago

“Very long process for exchanging an already faulty alternator”

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Posted 3 months ago

“Good prices and lots of outlets around.”

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Posted 3 months ago

“Simply excellent”

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Posted 3 months ago

“Delivery guy was really cool and polite. Service great. Parts good.”

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Posted 3 months ago

“Awful service. Was told delivery 3-4 working days but it took something like 9-10 because the part I ordered they were waiting to come in to them to send out to me and it would be sent out as a priority I was told on the phone. This was also a lie as it was then sent to me with the standard delivery time of 3-4 days again not next day etc. if I'd have known I would have used a more reliable service or popped to my local parts place. Not sure I'll be using eurocarparts again as their too unreliable. If it was stated before hand then no problem but you guys said 3-4 days when you knew it was impossible as you didn't even have the part. That's what a drop shipping company does I thought this was a proper established business. For reference I had organised a day to conduct the work on my car and then had to reschedule due to inadequate service by eurocarparts. I have learnt a lesson to either add an extra 2 weeks on to lead times given by the company or go elsewhere. I rated the customer service as a 2 star below because of the lies I was told during the call. I was also told I could not cancel the order that had not even been delivered to eurocarparts to be sent out to me yet but I had to refuse to take it in when the delivery driver turned up at my door which seems absolutely bizarre. So you guys wanted to wait for a delivery to come to you then send it to me with a courier even though I told you before you even received it I don't want it.”

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Posted 3 months ago

“Purchased a Sealey digital torque wrench, searched the net and Euro was best price. My only problem is that I paid £6 for next day delivery and it took 2 days to be delivered. Not sure who's fault it was.”

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Posted 3 months ago

“Easy ordering and collection.”

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Posted 3 months ago

“Very good parts”

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Posted 3 months ago

“Good range of parts. Good value. Excellent click & collect service.”

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Posted 3 months ago

“Brilliant value and didn't realise we had a local branch. So icing on the cake.”

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Posted 3 months ago

“Easy to order and collect or even to get delivery (depending on how much you buy) had one glitch that was a mix up with cabin air filter. Worked for this company so I know they are quite spot on with order picking .”

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Posted 3 months ago

“Ordered on line parts available next morning good price”

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Posted 3 months ago

“I ordered a car part for over 10days now it hasn’t been delivered, i did pay for 3/5 days delivery and still not delivered. I could have just picked it up myself, really disappointed and i shall call the Peterborough branch tomorrow.”

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Posted 3 months ago

“Ordered by mistake and tried to cancel but wouldn’t let me”

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Posted 3 months ago

“Quality service and products, responsible and responsive, recommend.”

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Posted 3 months ago

“Shocking click and collect service in Luton staff rude young all having a great time in back with a room full of customers not a care In the world. No communication skills. Zero lack of customer service to be honest quite embarrassing actually”

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Posted 3 months ago

“Fantastic”

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Posted 3 months ago

“I needed some kseal and euro car parts were the closest stockist. Easy and fast checkout and easy collection with friendly staff member. Would use again! Thank you”

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Posted 3 months ago

Euro Car Parts is rated 4.3 based on 258,633 reviews