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Euro Car Parts Reviews

4.3 Rating 258,287 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,287 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Cheapest price for wiper blades yet still the top quality brands. Recommend this company to anyone with a vehicle, always check them out before buying anything car related. Used click and collect from our local store for same day collection. Great service.
Helpful Report
Posted 2 months ago
Ordered for collection. Notified of readiness before the stated date, so was able to collect sooner. Branch entrance road is narrow is easily missed. Service as expected really. Item price via collection was very competitive.
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Posted 2 months ago
Great service good discount code
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Posted 2 months ago
always got the parts i need and staff always polite
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Posted 2 months ago
Nice and easy just put my registration in and selected witch brakes I wanted and lovely staff
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Posted 2 months ago
I ordered 2 different things for a Honda Civic. The brake pads were fine, the windscreen wiper, though the website said it was the correct one, did not fit. As a result i had to return the wiper to the local store which was inconvenient. The website needs to ensure the correct parts are provided if that’s what is stated.
Helpful Report
Posted 2 months ago
Added items to my basket so the total would be sufficient for free p+p. Went to check and paid only to find two items were no longer in stock so I got charged p+p. Dirty trick.
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Posted 2 months ago
I ordered the wrong car battery, because their website gave me the incorrect battery for my car. The incorrect rating isn't the issue, anyone can make mistakes. I am giving euro car parts took the battery back and refunded the money without argument. It doesn't really matter if a company makes a mistake, what matters is how the company handles that mistake once it comes to light. euro parts handled the issue very well, thank you. I would have no hesitation in going back to them next time I need something for the car.
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Posted 2 months ago
Excellent thanks
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Posted 2 months ago
Never a problem picking up parts. Special mention to the young guy that served me. I wasn't feeling well when I was waiting to be and he noticed this and asked if he could get me a seat. I almost took up his offer but. I was impressed how he noticed my condition.
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Posted 2 months ago
Very easy to purchase on line. Easy to collect in store. Overall, very happy.
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Posted 2 months ago
Service with a smile great friendly staff hassle free orders
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Posted 2 months ago
Normally I leave 5 stars but delivery let them down, after five days waiting for a battery I found out myself that it had been damaged in transit and I had to contact the branch I was dealing with, I was then passed on to another phone number which really I shouldn’t I’ve had to chase up however Sean the operator was very good and sorted it out very quickly and a new battery arrived 3 days later at a very good price I might add, will still keep using Euro car parts as they’re great and this is the only first time that I’ve been let down with delivery hence only four stars
Helpful Report
Posted 2 months ago
Have used in the past with no issues. Ordered no issue & good price. Went to collect early am as on our way out for the day & were not even shown the wiper. Told arrived damaged & another would be available after 2 pm. Said they would telephone as soon as it arrived ( as we would be driving back from West Sussex , they are in Colliers Wood ) No offer to deliver. Heard nothing at All. Phoned I them at Approx 3:45 & it was there. We then had a mad dash to get back and managed just 5 minutes before closing. We have to pay ULEZ so yes we could have collected next day but that’s another £12.50. It wasn’t our mistake, no communication by them, no offer of delivery. Very poor service.
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Posted 2 months ago
good service. all parts ordered were ready for connection
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Posted 2 months ago
Good quality of product
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Posted 2 months ago
Easy online ordering, prompt delivery and good product. Thank you
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Posted 2 months ago
Visited the Aldershot branch for a second time. The chap was very friendly but apologised for the long queue and waiting time. Two people are needed on the sales counter in my opinion.
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Posted 2 months ago
Really easy to order, and service on pick up was friendly and efficient.
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Posted 2 months ago
Easy to order what i required. Arrived in good time
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 258,287 reviews