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Euro Car Parts Reviews

4.3 Rating 258,130 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,130 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Wrong fitting had tto file it down
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Posted 1 month ago
first class service
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Posted 1 month ago
No great service. I ordered the oil - which was damaged in transit. Then they said they would resend the order. Only to find out 5 days later that they decided to cancel the order.
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Posted 1 month ago
Excellent and prompt service.
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Posted 1 month ago
Hi,I ordered two items on line about two weeks ago, went to pick them up at the Wrexham branch the following day, great. When I got home I realised one of the items was the wrong one. Went on your website and got a live chat to resolve the issue. I was told that it was their fault and I was to dispose of the wrong item and they would post the correct item to my home address. After a week the item didn't arrive I got back onto the live chat, I was told a complete different story. Apparently I had been given the wrong information and I was to go back to the shop to resolve the issue. I have since given the wrong item to a friend of mine, so the result at the moment I don't have the correct item or the wrong item. Totally frustrated customer. Dave Thomas.
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Posted 1 month ago
I ordered my parts online with no difficulty and collected the same day with no problems.
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Posted 1 month ago
Items fitted well easy ordering process and ready to pick up.
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Posted 1 month ago
I bought some upgrade bulbs must say they are great.
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Posted 1 month ago
Don't give a good price like they used too.. Not far of the price of my local auto shop especially by time you pay for fuel to go and pick it up... Changed days..
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Posted 1 month ago
Fantastic customer service and very good with parts stock for my car, u can find nearly any parts for my car on this fantastic website and collect them for one of the shops close to my address , i done my shopping online and collected the parts from Merry Hill, fantastic and very professional staff there, thank for your service and help.
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Posted 1 month ago
It arrived quickly and safely!
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Posted 1 month ago
Always friendly and good service
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Posted 1 month ago
Great service with friendly staff, can always rely on them to have my parts in stock to collect.
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Posted 1 month ago
Great. So easy to order online and collection was easy too
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Posted 1 month ago
Excellent customer service
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Posted 1 month ago
The service is very slow and the click and collect isn't any quicker. The parts should be picked and ready for collection on arrival, instead you have to queue in line with inshop customers, then wait for them to be given their parts before the (already paid) online order is picked. I have had some very long waits when the shop is busy and witnessed some very angry & frustrated people because of the long wait times.
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Posted 1 month ago
I found the product identification (choosing what I needed) confusing. I used my vehicle registration but the car battery i ended up with leaves me unsure...it is different dimensions to the original. Delivery was "free" but on ordering, I was told to expect delivery in 4 days, way too long for a replacement battery. But then it arrived in two days...all very confusing.
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Posted 1 month ago
Satisfactory
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Posted 1 month ago
Great products. And great prompt service
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Posted 1 month ago
I always go first to Euro Car Parts to find the parts or additives I need for my car.They sell premium products at competitive prices.The Staff are helpful if you need to know if certain parts fit the cars make and model.100% satisfaction.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 258,130 reviews