Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 258,579 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 258,579 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 16th January 2025

1105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like always 💯 % costumer service.”

Helpful Report

Posted 3 months ago

“Generally favourable, however they need to have more staff at the front counters, the one guy at my local shop spent 5 minutes dealing with a customer returning a windscreen wiper, with 4 people waiting to pick up orders. Plenty of staff milling about in the back shop doing not alot (it seemed).”

Helpful Report

Posted 3 months ago

“Appalling lack of service at the Basildon outlet, when collecting a click and collect order. Worse still having expressed my opinion on Trustpilot, they promised I would be contacted by a manager to discuss. Despite a reminder, it seems apparent that retail customers are a low priority. Customer serviceis therefore awarded 5 of these 💩💩💩💩💩”

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Posted 3 months ago

“Online ordering very easy as was pick up. Staff very friendly”

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Posted 3 months ago

“Quick and easy to order and collect”

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Posted 3 months ago

“Easy to order on line and quick to collect in store”

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Posted 3 months ago

“overal very easy on this occasion but to be honest not always the case generally the staff are slow everytime”

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Posted 3 months ago

“The staff at the the Bolton branch have very poor customer service and don’t even have basic manners”

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Posted 3 months ago

“Great service and product range”

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Posted 3 months ago

“Very helpful finding parts and speedy delivery too”

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Posted 3 months ago

“Purchased set of brake discs and pads for my car reg no. Booked a mechanic who installed disks - front pads OK - rear pads too big. Returned to Perth store and told they couldn't exchange them due to computer fault - but did offer to sell me the correct pads. Very poor service.”

Helpful Report

Posted 3 months ago

“Ordered new wing mirrors for my 08 Octavia. Input my registration on the website and ordered the associated product. Collected from the shop - all good up to this point and efficient. Got to my car, the mirrors where for the next model. Returned the mirrors (smooth process other than inconvenience) and the person serving looked up the product only to say it had been discontinued. She wrote down the number for me to go and do some more 'googling' but I was two days on by now and still with broken wing mirrors. Frustrated by what seemed at the start like a really good system. If it took me to the right product I'd be writing a very positive message so hoping this is just an error in the databse that Europarts can correct to avoid others facing the same issue.”

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Posted 3 months ago

“Always great service.”

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Posted 3 months ago

“Good service .very quick delivery”

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Posted 3 months ago

“Product was not worth the price. £10 for a wee magnetic grabber and the quality was substandard.”

Helpful Report

Posted 3 months ago

“The parts were quite different to those pictured. The photo looked like solid brass battery terminal clamps with brass screws and nuts. In reality they were diecast plated zinc with steel screws and nuts. They will no doubt function fine but I was looking for something of better quality - as the photo led me to believe they were. I have no doubt the small print contains a 'reserve the right to substitute' clause.”

Helpful Report

Posted 3 months ago

“Despite the reg plate checker, tg part was incorrect and didn't fit!”

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Posted 3 months ago

“Very poor customer service My refund hasn’t been issued till now have spoken already to two people still no money backkkk”

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Posted 3 months ago

“Order quoted with 3-4 working day delivery arrived next day. So with good weather was able to do oil change a weekend earlier than expected.”

Helpful Report

Posted 3 months ago

“I’ve been waiting since the 8th of October for this order. Nothing has arrived. I was told 3 to 4 days?????”

Helpful Report

Posted 3 months ago

Euro Car Parts is rated 4.3 based on 258,579 reviews