Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

Euro Car Parts Reviews

4.3 Rating 256,739 Reviews

Shipping & Delivery

Delivery Methods

Own Driver, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 70%

Accurate And Undamaged Orders

96%

Customer Service

Communication Channels

Email, Live Chat, Telephone

Queries Resolved In

Under An Hour

Customer Service

4.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Easy

“My order hasn't arrived in 2 weeks. Euro Car Part employee lied that my order was delivered. CCTV around my house allowed me to prove that Euro Car Parts wanted to cheat me. I honestly do not recommend!”

Helpful Report

Posted 11 hours ago

“Had an issue with my wife's Fiat 500, with the OEM thermostat housing failing, due to it having a plastic fitting for one of the pipes. There weren't many choices, as some items seemed to be out of stock, and I couldn't see if those were ones with an all metal construction. I found one that fitted my requirements, with a metal inlet and outlet, and purchased that. Picked the item up the following morning, with no issues. The part fitted perfectly, and has fixed the issue. Hopefully it will last longer than the original part. Good service from the staff at the shop. Overall, very happy”

Euro Car Parts 5 star review on 26th November 2024

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Posted 11 hours ago

“allgoodallgood”

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Posted 11 hours ago

“Excellent order on line at night and had text and phone calls the next morning to let me know my order was ready to be picked up so Excellent service thank you”

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Posted 11 hours ago

“All good, thanks.”

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Posted 13 hours ago

“Can always get what I need at the best price available.”

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Posted 13 hours ago

“THE ITEM WAS ORDERED ONLINE, ARRIVED NEXT DAY, AT A BRANCH I CHOSE, FOR COLLECTION.”

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Posted 13 hours ago

“Very good service from the branches, but online lately has become a disaster. Freezing up constantly and getting wrong messages at checkout.”

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Posted 16 hours ago

“Easy, quick and efficient. I placed the order online, paid for it and arr8ved at the time allocation on the website. When I arrived there was a small wait as there was a few customers in front of me. I gave my order number and collected my goods. I also was looking for a car cover which the sales person helped me get the right product for my vehicle shape, as the original one I was looking at was not what I required. I paid for that and collected it with my order. The sales person was friendly, informative and dealt with my order with professionalism and friendliness. I took the parts to my mechanic who installed them without issue as the correct parts were obtained. I have rebuilt 3 cars from scratch but unfortunately I don't have the time anymore to tinker on vehicles, but I have spent a lot of time at car part sales. I was happy with the transaction.”

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Posted 21 hours ago

“Very nice”

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Posted 1 day ago

“All as expected”

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Posted 1 day ago

“All very efficient. Simple and easy. Quick to collect the replacement part for my car.”

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Posted 1 day ago

“Ordered new pads and discs online, collected next day, fitted to the car the day after, no problems”

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Posted 1 day ago

“Easy to order for collection. Had all the parts I needed when my usual retailer didn't. Although one part was wrong it was easily rectified after a quick phone call and popping back to branch”

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Posted 1 day ago

“Delivery on schedule”

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Posted 1 day ago

“Spoke to customer services first to confirm the parts I required on the App where correct due to being an imported vehicle. Parts ordered and where ready for pick up. Gut that served me at the desk was polite and professional, getting items for me to take away.”

Euro Car Parts 5 star review on 25th November 2024

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Posted 1 day ago

“Excellent service”

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Posted 1 day ago

“First class service, excellent communication, part was ready to collect at the time stated”

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Posted 1 day ago

“I order all my parts from here , they have everything in stock , Mihai BMW f31”