Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 256,757 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 256,757 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 26th November 2024

1092

Anonymous

Anonymous // 01/01/2019

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“10/10 I spend a lot of money with you guys and use numerous different locations, my only complaint is the Cheadle branch, 1. It is not in Cheadle its in Stockport, It is not your fault understandable, 2. all the staff are scruffs apologise in advance but they are, from what they wear, to them all eating pizza and treating staff like dirt, I have been stood in there for 25 mins waiting to be seen to while the scruff on his computer looking at me like I'm doing something wrong, then clearly a senior employee noticed I was waiting and politely asked him to serve me, he then walked over in a huff and served me which seemed to hurt him, compared to your Chester branch it's a completely different experience, I have worked in the automotive industry myself and know there's a lot of scum, but not everyone is rude, and people like myself go out of my way to be polite and make an effort for staff.”

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Posted 3 weeks ago

“I came I got I left Simple.”

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Posted 3 weeks ago

“Order was ready for collection, thanks”

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Posted 3 weeks ago

“Right product, prompt services. Great customer service at the counter.”

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Posted 3 weeks ago

“I recently purchased front springs, front shock absorbers and upper shock mounts for my 2012 VW Beetle. All parts were fully compatible with my car's model year...and were of exceptional quality. The service I received was exemplary. The counter staff member at Boucher Crescent was more than helpful and is an asset to Euro Car Parts.”

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Posted 3 weeks ago

“Had what I wanted and it arrived promptly”

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Posted 3 weeks ago

“PROFESSIONALS”

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Posted 3 weeks ago

“I use Euro Car Parts because not only do they deliver but its very effecient and cost effective.”

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Posted 3 weeks ago

“Used for all my service items - very happy with teh website and the speed in which the items were available for collection. Will happily use again next time.”

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Posted 3 weeks ago

“Good prices and great customer service from the Newbury branch. Thank you, Richard.”

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Posted 3 weeks ago

“your staff was very unprofessional, lacks customer service and wasn't friendly at all.”

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Posted 3 weeks ago

“Man on parts desk bad attitude to customers will not go there again”

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Posted 3 weeks ago

“Existing customer, competitive prices good quality products excellent service all-round.”

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Posted 3 weeks ago

“Great procucts, but very poor customer service at the Preston branch.”

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Posted 3 weeks ago

“Correct part was easy to find with just a reg number. Ordering online was easy and I recieved a phone call to say the parts were ready for collection later that day. Very pleased, as always, with the service and prices at Euro Car Parts.”

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Posted 3 weeks ago

“Bought 4Denso Spark Plug at £15 each. Given a damaged box with spark plugs. Opened immediately in carpark only 3 in box and those had been replaced with the cheaper option.!! Took them straight back and got correct items. Counter asstant never bothered to check returned items”

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Posted 3 weeks ago

“Good and reliable supplier. Online ordering is easy and Click&Collect works well.”

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Posted 3 weeks ago

“Long queues out the door with only 1 receptionist working off their feet, whilst other staff members flit about ignoring the customers who are waiting ages. This is often the situation. It took 25 minutes to get a click and collect ! As some consultations with customers are lengthy by nature, why can’t these others at least help ease the queues at busy times.”

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Posted 3 weeks ago

“Service is smooth on click an collect. On this occasion it was shock absorber replacements.”

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Posted 3 weeks ago

“Wrong item sent even though I used thier web site part finder with the car registration number. Took the item to nearest branch for a refund but you dont get the postage back, just the value of the item. And, according to the branch staff, they dont dont sell the right item anyway! Any part for any car... not strictly true.”

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Posted 3 weeks ago

Euro Car Parts is rated 4.3 based on 256,757 reviews