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Euro Car Parts Reviews

4.3 Rating 258,365 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,365 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
5 stars for their car part prices and good fitting 2 stars for their understaffed counter service . No point ordering online when you still have a 20-30 minute wait in the queue. most places now have a quick collection point for pre paid orders. Come on europarts sort this out or u will like customers
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Posted 3 months ago
Always a warranty.. when I need a replacement part for my van ..Euro Car Parts Never miss the request.. Thanks 😊
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Posted 3 months ago
Very disappointed Wrong car part colour adverted
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Posted 3 months ago
I click and collected from Banbury depot,at the time of my arrival it was quite busy with only one serving.
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Posted 3 months ago
quick delivery, well packaged, unfortunately the part was not suitable but staff were very helpful and tried to sorce an alternative. would reccomend this company as always helpful.
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Posted 3 months ago
Great service and price
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Posted 3 months ago
order online and pay which is helpful just collect prices good no problems
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Posted 3 months ago
Went to buy a grit guard for bucket , it took 20 minutes to bring it to me , when it arrived it was the wrong size so had to return it . Wasted at least 30 minutes of my time , which was not the first time . No point on click and collect if the process is going to take long.
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Posted 3 months ago
Quick and easy
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Posted 3 months ago
Only one person serving, meaning a wait of twenty minutes to be served. Once at counter they couldn't find my order asked me to wait while they looked. Nobody came to me so i had to 'push in' the queue to speak to the one person serving to ask if anyone was looking after me. He went in the back and said it's been booked in but we cant find it we will have to re-order. Took a refund as customer service was zero. Gave my money to another factors whose service was excellent.
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Posted 3 months ago
great service.
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Posted 3 months ago
Ordered light for Dacia and picked up the next day. Great service from Euro Car Parts
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Posted 3 months ago
Website told me I could receive next day delivery. But it took 3 days
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Posted 3 months ago
Excellent service. Exact parts sourced at a great price.
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Posted 3 months ago
Terrible experience
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Posted 3 months ago
Excellent customer service and price
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Posted 3 months ago
What I needed, on time and at a good price.
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Posted 3 months ago
Had a very good experience. Easy to buy online and the staff is nice.
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Posted 3 months ago
Collected a bonnet on Saturday, staff helped me put in the van. He advised to take it out the box as the box wouldn’t fit in the van, we done that the bonnet was damaged but I didn’t realise till I got to the bodyshop manager advised to email head office not happy with the customer service.
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Posted 3 months ago
Good info on website enabled me to correctly identify the part. Very easy to order and collect.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 258,365 reviews