Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 258,261 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 258,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Anonymous

Anonymous // 01/01/2019

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“Rapid supply to what I thought was a difficult demand. Replacement part fitted perfectly.”

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Posted 2 months ago

“Typed my car reg in, trusted the process and bought the parts that were meant to be for my car... took to my garage to get fitted, and...wrong size parts”

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Posted 2 months ago

“Good supply of car parts. Still a bit pricey for me but it's very handy to order and pick-up.”

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Posted 2 months ago

“Danny who served me was very helpful and helped me with other parts I needed. He had an excellent manner and was Happy and cheerful. I will definitely be back to the Stretford branch with staff like him.”

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Posted 2 months ago

“Absolutely awful entered my registration on line it brought my car up so you know my car ordered a starter motor which once I had taken the old one out was totally different to mine took it back and was told it’s a manual one and my car’s automatic so what was the point of me entering my registration and was told by the staff member why I didn’t read the small writing so in response said why did I have to put my registration in ? Got my money back went on another site entered my registration got the right one no hassle and half the price as well safe to say won’t use your site or stores ever again”

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Posted 2 months ago

“On two occasions recently, I have ordered & paid for parts online. Within 15 minutes of placeing these orders, I have been advised by e-mail that these parts were ready for collection. I would class this as excellent service 7 long may it continue. Thank you”

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Posted 2 months ago

“EXCELLENT SERVICE”

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Posted 2 months ago

“I had a frustrating experience with Euro Part Romford that I felt compelled to share. After calling to reserve my items for collection, I specifically asked if I could pay online and pick them up. They agreed, and I went ahead and made the payment. However, when I arrived—after battling traffic—they informed me that it was not possible to collect my items because I had paid online. This was despite the fact that both the payment and my reservation were under the same name and car registration. This lack of communication and organisation is unacceptable for a company that should be focused on customer service. I wasted time, money, and energy for nothing. I expected better from Euro Part, and I won’t be returning anytime soon. Save yourself the hassle and find a more reliable service!”

Helpful Report

Posted 2 months ago

“10/10 I spend a lot of money with you guys and use numerous different locations, my only complaint is the Cheadle branch, 1. It is not in Cheadle its in Stockport, It is not your fault understandable, 2. all the staff are scruffs apologise in advance but they are, from what they wear, to them all eating pizza and treating staff like dirt, I have been stood in there for 25 mins waiting to be seen to while the scruff on his computer looking at me like I'm doing something wrong, then clearly a senior employee noticed I was waiting and politely asked him to serve me, he then walked over in a huff and served me which seemed to hurt him, compared to your Chester branch it's a completely different experience, I have worked in the automotive industry myself and know there's a lot of scum, but not everyone is rude, and people like myself go out of my way to be polite and make an effort for staff.”

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Posted 2 months ago

“I came I got I left Simple.”

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Posted 2 months ago

“Order was ready for collection, thanks”

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Posted 2 months ago

“Right product, prompt services. Great customer service at the counter.”

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Posted 2 months ago

“I recently purchased front springs, front shock absorbers and upper shock mounts for my 2012 VW Beetle. All parts were fully compatible with my car's model year...and were of exceptional quality. The service I received was exemplary. The counter staff member at Boucher Crescent was more than helpful and is an asset to Euro Car Parts.”

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Posted 2 months ago

“Had what I wanted and it arrived promptly”

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Posted 2 months ago

“PROFESSIONALS”

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Posted 2 months ago

“I use Euro Car Parts because not only do they deliver but its very effecient and cost effective.”

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Posted 2 months ago

“Used for all my service items - very happy with teh website and the speed in which the items were available for collection. Will happily use again next time.”

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Posted 2 months ago

“Good prices and great customer service from the Newbury branch. Thank you, Richard.”

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Posted 2 months ago

“your staff was very unprofessional, lacks customer service and wasn't friendly at all.”

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Posted 2 months ago

“Man on parts desk bad attitude to customers will not go there again”

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Posted 2 months ago

Euro Car Parts is rated 4.3 based on 258,261 reviews