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Euro Car Parts Reviews

4.3 Rating 258,134 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,134 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Great, easy to use web site, good prices and fast delivery.
Helpful Report
Posted 1 month ago
I made an order when it the spare parts is available and I paid by online, but when I went to collect the parts it was not available It’s very disappointed.
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Posted 1 month ago
Very nice customer service
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Posted 1 month ago
There was no notification of when the order was ready to collect. I went down to the local store the day after the order was due to find it had been available the day before.
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Posted 1 month ago
Ordered car battery on Friday evening, a simple process. Collected Saturday lunchtime. In and out in about 10 minutes, the place was very busy. Collection process was simple, took less than a minute to get it into the system, battery was brought out in about 2 minutes.
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Posted 1 month ago
Guys in Penzance branch are always very pleasant and helpful- thanks!
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Posted 1 month ago
I ordered a new battery for my car. The confirmation email after I paid said I would receive another emaill within 15 minutes to say that the battery was ready for collection. I still have not received this email (two weeks later) after an hour I phoned the branch to see what had happened. I was put through to someone in the Midlands (I am in Sunderland) who could not answer my question, after a few minutes checking my identification, order number etc. I was told someone would ring me back. After 5 minutes I had a phone call from the Sunderland branch to say my order had been ready for an hour and that they don't always send emails to say the item is ready for collection. Bit of a time waste ordering online when I could (should) have just driven to the branch and ordered then adn there?
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Posted 1 month ago
It's easy to get to just needs more than one person on the counter Apart from that very good
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Posted 1 month ago
Brilliant service
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Posted 1 month ago
Good price for what we paid for battery charger
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Posted 1 month ago
Washer pump supplied for Nissan X Trail was wrong part and had to b ordrered direct from Nissan. Pretty poor service
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Posted 1 month ago
Bought a hand brake cable on line was told was correct only to find out its too short meaning car in bits and having to find one that fits
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Posted 1 month ago
Very good comprehensive site to locate the part I required. Good and secure delivery. Very good value for money.
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Posted 1 month ago
Parts fine and quickly available. Pick up counter slow to attend. Told off for going to find staff.
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Posted 1 month ago
The item was fine, delivery late - wasn't next day as promised
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Posted 1 month ago
Click and collect in minutes.... and good prices
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Posted 1 month ago
I’ve made a couple of visits having ordered online, one was a pay-on-collection and the other click-&-collect, and both visits I was seen to very quickly and was out the door in a matter of a couple minutes. Great customer service
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Posted 1 month ago
Very slow service.Pleasant staff but didn't seem to know what they were doing.2 staff for a shop full not enough.Waited over 40 mins for an order!!
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Posted 1 month ago
Bought battery & couldn't be easier with friendly staff....even recycled old battery...brill.
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Posted 1 month ago
Ordered Saturday late morning, was told on the order delivery would be 3 to 4 days, so had it sent to my work address (which is closed weekends). Super efficient, you tried to deliver 90 minutes after I placed the order! - if I had known that I would have had it sent to my house where I was, not my work address which was closed!!! Spend the next week and a bit trying in vain to get it delivered, multiple phone calls, piller to post, nobody taking charge of the issue, all useless. Ended up just going to Catford branch to pick it up in the end.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 258,134 reviews