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Euro Car Parts Reviews

4.3 Rating 258,098 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,098 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
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Anonymous
Anonymous  // 01/01/2019
Returned some items to the Bromsgrove branch and 6 weeks later, they have been lost and its impossible to speak to anyone in the store to get my refund. There was no one in the store to process it at the time but they were in the next day and I was told it would be processed and a refund issued. The store look hugely understaffed, and I've rang again today to be told that the manager isn't answering the phone because they are on their own.
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Posted 4 weeks ago
i recenty ordered 2 track rod ends for my vauxall vectra the service was excellent collected from my local store at wednesfeild no problems at all having had items from them in the past always happy to get the items i need from europarts
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Posted 4 weeks ago
A great parts centre, they always have what you need!
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Posted 4 weeks ago
Service very poor I went for pickup my delivery wasn't ready for next day very poor service from Luton branch 100% poor service not knowledgeable staff two front staff not providing good service at all
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Posted 4 weeks ago
Always there to help me....
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Posted 4 weeks ago
Good experience
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Posted 4 weeks ago
I needed a replacement battery for my van. Having done my research I narrowed it down to a top of the range Bosch one. Europarts had it in stock, at a good price, so I ordered it, collected it and fitted it the same day, job done. Very pleased with my purchase and so is my van!
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Posted 4 weeks ago
Online ordering and click and collect very straight forward, On pick up counter staff polite and efficient
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Posted 4 weeks ago
Ordered a cool box however when opened it was damaged. I returned it to my local store in Falkirk and they were great. Ordered a new one to store to be collected the following morning.
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Posted 4 weeks ago
Bought a new battery using the on line order service. I collected the battery at tne local Euro Car Parts. Very efficient service.
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Posted 4 weeks ago
I am very satisfied with their service
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Posted 4 weeks ago
Click and collect order. Was told it was ready. Came to collect but the item not only wasn’t ready but wasn’t available. Returned another day to then wait another 10mins for someone to find the item. Would be good if click/collect notified you when it’s actually ready or update if there is a stock issue. Good price though and helpful staff in-person.
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Posted 4 weeks ago
Quick and efficient service
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Posted 4 weeks ago
Even though I entered my car's reg number into the website, inappropriate parts were sent out to me. Lost time and money as a result!
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Posted 4 weeks ago
Items always there, quick pickup
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Posted 4 weeks ago
Perfect fit for my car
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Posted 4 weeks ago
Ordered and arrived as expected. Very quick and worked a treat. Thanks.
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Posted 4 weeks ago
I ordered brake discs and pads online for collection, left them into my mechanic for fitting, only to arrive later that day and find out I had been given the wrong pads, and had to go back to Euro Car Parts to get the correct pads, now i will have to wait until the New Year before I can have them fitted!
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Posted 4 weeks ago
Excellent price and friendly service.
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Posted 4 weeks ago
I’ve been coming here for years but can never trust euro car parts to get my order right always the wrong thing would like to recommend it to a friend, but couldn’t because nothing worse than going to do a job and have the wrong part
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Posted 4 weeks ago
Euro Car Parts is rated 4.3 based on 258,098 reviews