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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Very good!
Helpful Report
Posted 4 years ago
Consegna nei tempi previsti e pacchi arrivati perfettamente integri
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Posted 4 years ago
Very poor is all you deserve with your service. Poor communication, Slow transport, took 3 weeks to deliver one pallet 900km far. Dispatcher promised in one week....
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Posted 4 years ago
Perante esta pandemia demorou menos do que pensava. Bom acompanhamento.
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Posted 4 years ago
Arrivato tutto integro nel giro di 2/3 giorni
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Posted 4 years ago
Poor customer services and package came damaged
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Posted 4 years ago
The packages came on time and was delivered to me at home
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Posted 4 years ago
Puntuali e precisi
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Posted 4 years ago
Great, as usual!
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Posted 4 years ago
We were a group of students who moved from Salzburg to Copenhagen and used Eurosender to send out luggage. The service was so bad, we had problems in picking our luggage in Salzburg and problems in receiving them in Copenhagen. Some of us received their package after 6 weeks if not more. We were not happy with the service at all.
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Posted 4 years ago
The package was picked up without inspecting the packaging and then when it reached from Osijek to Zagreb it was turned down and delivered back to Osijek. So I lost 50 € and did not get my package delivered... So I am not happy with the service.
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Posted 4 years ago
Very fast and good delivery service
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Posted 4 years ago
Fast and reliable service
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Posted 4 years ago
Valigie ritirate il giorno dopo rispetto a quanto concordato e senza avvisare del disguido ed arrivate a destinazione sporche di vernice bianca.
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Posted 4 years ago
Great communication and flexibility, the service was as described. I will definitely use their services again.
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Posted 4 years ago
good service
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Posted 4 years ago
I was not very happy with the service, the package was not picket up at the planned time and date also one of the packages got very damaged trough the process and I didn't even get something in return, eventhough it says it's insured. I would not choose this company again.
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Posted 4 years ago
Delivered in good condition
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Posted 4 years ago
I trusted you with my delivery and the suitcase went missing. I will never recommend or use your services again. It took many stressful months and finally I had to claim from her travel insurance. Shocking !!! Thanks Trace
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Posted 4 years ago
Thank you!
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews