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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Vše proběhlo rychle a bez problému
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Posted 4 years ago
Suoer sve, za preporuku svakome
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Posted 4 years ago
Great user experience
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Posted 4 years ago
The service of Eurosender is great. I experienced a minor setbacks with delivery, but it all ended well.
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Posted 4 years ago
Quick, efficient and value for money
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Posted 4 years ago
Tuve que resolver el problema personalmente. Tuve que ir a la central en Coslada, Madrid y buscar la mercancía que estaba escondida y obligar a que la mandaran. La empresa de transportes era la murciana. Tardé exactamente 3 días en resolverlo y ustedes han tardado en resolverlo 3 semanas o más. Quise saber como resolvían el problema y efectivamente fue un desastre. Además es difícil contactar con ustedes ya que no tienen interlocutores españoles, o muy pocos.
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Posted 4 years ago
Pouzdano i brzo...
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Posted 4 years ago
Kept promises - very clear line of communication, very useful to have an agent to handle the logistics for you
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Posted 4 years ago
Malgrado la situazione Coronavirus Covid19 in circa tre settimane il pacco è stato consegnato sono comunque soddisfatto 😃 grazie 🙏 al TEAM che è stato molto disponibile a tutte le domande durante la consegna quindi alla prossima ciao 👋🏻 a tutti
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Posted 4 years ago
I am very pleased. They came up to my apartment to collect the packages and left in into the house I sent them to. No damage whatsoever in the things I sent.
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Posted 4 years ago
ci era stato detto che, nonostante la gravità della situazione coronavirus, mandare un pacco non era un problema. bene: ho pagato e dopo 1 settimana il pacco che in 3 giorni lavorativi doveva essere consegnato in UK, è ancora in Italia. Fate un un po voi. siamo molto delusi e arrabbiati !!
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Posted 4 years ago
When I had problems with my package, Eurosender didnt have the telephone number of the depot that had it in the Netherlands. They only had access to a call centre of Agents they used in the Netherlands which wasn’t at all helpful. We called the call centre repeated and many times were just cut off.. The call centre for the agents lied on several occasions about my package, getting loaded, then they couldn’t find it, then it will get loaded the next day....... I took a chance and drove to where I believed my package was last recorded. I was told by the agents on site that the call- centre their company uses creates a lot of problems that they are left to resolve. Luckily they gentleman that helped me was willing to go into the warehouse and look for my package as I was leaving the Netherlands the following day.
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Posted 4 years ago
Apoio e serviço excepcional.
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Posted 4 years ago
I got my parcel in 3 days, wow, you guys are so reliable.
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Posted 4 years ago
Thank you. It was really fast and a nice Support for me.
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Posted 4 years ago
Rapidissimo, nonostante la situazione. Molto contento ottimo servizio
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Posted 4 years ago
Correu exatamente da forma combinada!
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Posted 4 years ago
Serviço excelente e muito rapido. Top
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Posted 4 years ago
Super ste. Brzi i uvijek na raspolaganju. Od sada sve pakete saljem putem Eurosender
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Posted 4 years ago
All is good
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews