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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
nada a apontar
Helpful Report
Posted 4 years ago
Hi, Thank you for the five stars. It's much appreciated. Paul
Posted 4 years ago
Excelente.
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Posted 4 years ago
Hi there, Thank you for your review. Your feedback is greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
Good and easy.
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Posted 4 years ago
Hi Vinayak, Thank you for your review. I am glad you booked your order with an ease. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
Not happy with fact that packet was held in their warehouse for 4 days before it was shipped from Croatia.
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Posted 4 years ago
Hi Vesna, Thank you for your review. I am very sorry if this took longer than expected and for the inconvenience this may have caused you. Delivery times are only offered as an estimation considering the fact that in logistics, delays may occur due to traffic, congestions, roadworks, etc. Please understand that Eurosender has no control on how quick or slow the transportation occurs, as this is done exclusively by the courier company. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
have already done it last week
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Posted 4 years ago
Hi Cynthia, Thank you for the 5 star rating. Paul
Posted 4 years ago
Jako sam lako naručila preuzimanje, sve u kratkom roku i sve se ispoštovalo po dogovoru
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Posted 4 years ago
Hi Veljka, Thank you for your review. We really appreciate you being a customer. We’re here for you anytime. Paul
Posted 4 years ago
Very good
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Posted 4 years ago
Hi Emilio, Thank you for your review. You feedback is greatly appreciated. Looking forward for your future shipping needs. Paul
Posted 4 years ago
really terrible.they promised coming pick up I waited at home whole day but didn't coming.I don't use anymore
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Posted 4 years ago
Hi Eri, Thank you for your review. I am sorry your parcel was not collected as expected. Please understand that in logistics, a technical error could cause delays. I see that our support agent was already in contact with you and according to the tracking system your order was delivered. I apologize for the delay and confident your next shipment will be more pleasant. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
Excellent, as promised
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Posted 4 years ago
Hi Ivan, Thank you for your sweet review. Our staff will love your comment. I am happy to have you as a customer. Paul
Posted 4 years ago
Very good service, came just on time in very good condition.
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Posted 4 years ago
Hi Jasmina, Thank you for your review. I am glad you liked our service. Don't forget to spread the word :). Paul
Posted 4 years ago
SUPER !! Rapide, efficace, 100% fiable !
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Posted 4 years ago
Hi there, Thank you for your review. Your feedback is greatly appreciated. Please let us know what we can do for you in the future. Paul
Posted 4 years ago
Can’t fault it. Quick, easy and good value
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Posted 4 years ago
Hi Marinko, Thank you for your review. I am glad you found our service useful. Looking forward for your future shipping needs. Paul
Posted 4 years ago
I have tried to send the package twice and your driver does not appear even though I left all the address details and the cell phone number to which no one contacted me.
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Posted 4 years ago
Hi there, Thank you for your review. I am sorry your parcel was not collected as expected. I see that our support agent was already in contact with you and your order was cancelled. You will receive your refund accordingly. I apologize for the inconvenience and confident you next shipment will be more pleasant. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
Alles super
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Posted 4 years ago
Hi Hana, Thank you so much for taking the time to leave us a rating. Paul
Posted 4 years ago
Zwar warte ich noch auf die Abholung durch GLS, aber alle Fragen wurden bisher schnell und kompetent beantwortet. Danke
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Posted 4 years ago
Hi Meike, Thank you for taking the time to leave us a review. I am glad you trusted us with your shipment and I am confident you will be satisfied once your order is complete. In case there is a problem please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
perfekte Abwicklung ! vielen Dank
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Posted 4 years ago
Hi Auberge, Thank you for your review. Your feedback is greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
Excellent service and on the phone support team as always!
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Posted 4 years ago
Hi, Thank you for your review. Your kind words are greatly appreciated. It's customers like you that keep us going. Paul
Posted 4 years ago
Very good efficient service
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Posted 4 years ago
Hi Gabriela, Thank you for your review. I am glad you found our service useful. Looking forward to hear from you in the future. Paul
Posted 4 years ago
Very good service
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Posted 4 years ago
Hi Gita, Thanks so much for sharing your experience with us. We hope to see you again soon. Paul
Posted 4 years ago
Everything OK
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Posted 4 years ago
Hi there, Thank you for your review. I am glad everything is okay with your order. I did not expect any less. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews