Login
Start Free Trial Are you a business?? Click Here

Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
The guy who pick my luggage in Hungary didn’t knew how to speak English; he didn’t accepted my luggage in stretch film, he said that it should be in a box (when in the website says that a suitcase/ luggage can be in stretch film); the costumer service was awful and didn’t helped me with anything; the only “positive” point is that the luggage arrived in one week, but the
Helpful Report
Posted 4 years ago
I got my items, so that's good
Helpful Report
Posted 4 years ago
A very efficient service and excellent follow up
Helpful Report
Posted 4 years ago
So far, I've always been satisfied with Eurosender. We used their services for international as well as national shipments of boxes/furniture and everytime, pricing is super transparent and clear in addition to being competitive, booking process is smooth, tracking is ok. Customer service was reactive when I asked to change the pick-up day. Keep it up!
Helpful Report
Posted 4 years ago
User friendly website, accurate description of service, on-time pick-up and delivery and good service provided all the way - all for a very reasonable price. All in all, I'm very satisfied and would absolutely use Eurosender again.
Helpful Report
Posted 4 years ago
Gave me options for my package in short notice.
Helpful Report
Posted 4 years ago
very good service
Helpful Report
Posted 4 years ago
Excellent service! I will use it again in the future.
Helpful Report
Posted 4 years ago
Fast and easy service...thank you
Helpful Report
Posted 4 years ago
My parcel left Romania on Monday at 5 PM and it arrived in STUTTGART, Germany on Friday at 11 AM. I'm very happy with this kind of service, so thank you EuroSender and DPD and keep up the good work :)
Helpful Report
Posted 4 years ago
Thank u very much
Helpful Report
Posted 4 years ago
Good pick up service, the packages are usually damaged until delivery and the delivery takes usually more than 6 working days.
Helpful Report
Posted 4 years ago
Quick, comfortable and reliable however it would be better if the courier informs what time he comes so that the day can be planned.
Helpful Report
Posted 4 years ago
I received my suitcases, but it took a lot of effort and there was a lot of unclarity. I called Eurosender a few times to see if I could get some more clarity on the time of picking-up and delivering, but I couldn't until the day itself. If you don't mind staying home all day or get it delivered to the neighbours, then Eurosender works perfect. For me it was a bit too stressful but at least I know how it works for in the future. One of my parcels had some oil on it. As soon as they gave me a time (the day itself) it was quite a narrow slot, which was good. Good to know that you parcels may not arrive at the same time, and you will not get any notification until the other parcel will be arrived. I would use Eurosender again now that I know what I can expect.
Helpful Report
Posted 4 years ago
My tv screen was damaged.
Helpful Report
Posted 4 years ago
Fast and good service
Helpful Report
Posted 4 years ago
I have still not recieved one of the parcel after 8 days
Helpful Report
Posted 4 years ago
Excellent service. Got parcel in one day. Although courier service could have handled the transportation of bag and boxes a little bit more carefully! (Literally threw the bag of 30 kg in the van in front of me when the guy came for the pick up).
Helpful Report
Posted 4 years ago
Good very efficient, easy to communicate.
Helpful Report
Posted 4 years ago
For the very first time, everything went smooth and delivery was as expected.
Helpful Report
Posted 4 years ago
Hi Andreja, Thank you for your nice words :) Eurosender team.
Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews