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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Last time I made order with Eurosender there were a lot of problems and I was very disappointed. But, this time they did their job really god. I guess everyone deserves a second chance.
Helpful Report
Posted 4 years ago
Worst service ever. Parcel didn’t get picked on agreed date, had to chase over 5 times and wait almost 2 weeks for the parcel to be picked up from sender. Couldn’t recommend less
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Posted 4 years ago
Good service, despite small delays of Coronavirus.
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Posted 4 years ago
Very easy and quick.
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Posted 4 years ago
2 tjedna sam cekala da mi se pokupi paket, prestrasno! Svako drugi dan sam morala kontaktirat nekog sto kako i zasto
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Posted 4 years ago
My luggage arrived on time, but they were damaged
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Posted 4 years ago
Spedizione dal Portogallo al nord Italia. Per qualche motivo provano a consegnare il mio pacco in Lazio. Contatto Eurosender: sostengono che per il dpcm i corrieri non lavorino più. Chiamo il corriere, risolve il mio problema e il mattino dopo è arrivato il mio pacco. Assistenza clienti pessima.
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Posted 4 years ago
Le paquet a été collecté le lendemain de la date prévue, aucune information n'a jamais été communiquée. Le paquet a pris largement plus de 2 jours pour arriver à destination contrairement à ce qui été annoncé. Au moins l'entreprise de livraison a pris la peine de contacter pour la réception du paquet. Néanmoins le paquet est arrivé en bien triste état, heureusement le contenu a survécu mais visiblement le personnel ne prend aucun soin.
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Posted 4 years ago
Super service!
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Posted 4 years ago
Sono abbastanza soddisfatta
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Posted 4 years ago
Veoma sam zadovoljna uslugom, te cu je i nadalje koristiti.
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Posted 4 years ago
Delivered in time and in perfect conditions.
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Posted 4 years ago
horrible service for the insane amount of money one spends for delivery, 15 days passed and I am still waiting for my bag to arrive, helpdesk made a scene about proper packing in the middle of a pandemic, poorly communicate with their partner courier companies, some customer service operators were really nice however most are really disengaged, never called or emailed back when they promised. Would definitely avoid this company in the future.
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Posted 4 years ago
Worst service ever
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Posted 4 years ago
Prezzi bassi, veloci nel ritiro e nella consegna
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Posted 4 years ago
Very good!! :)
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Posted 4 years ago
Easy organizing and booking, reliable pick-up and shipment. Recommended!
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Posted 4 years ago
Timely and professional. Good prices.
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Posted 4 years ago
Easy to communicate and a good service!
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Posted 4 years ago
Despite some problems for the pick up of the parcel, the team was always supportive, kind and available.
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews