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Eurosender Reviews

3.7 Rating 2,039 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,039 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Quick, reliable delivery.
Helpful Report
Posted 5 years ago
Good and Fast service, I recommend it
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Posted 5 years ago
I would not recommend this company to anyone! I sent two bags and they tagged them wrong. One of the bags arrived really late and the other one, a big bag of 30 kg NEVER ARRIVED! I had to sent an email and after I describe my bag in detail, they said they will try to find it until a certain date. I waited until the date and a few days later I had to send another email because they forgot to inform me that the bag was considered officially lost! And now is taking ages to know if they are going to give me the money or not!! THEY LOST MY BAG AND THEY ARE CONSIDERING TO NOT GIVE ME THE MONEY BACK. Worst experiment ever!
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Posted 5 years ago
It took an eternity to arrive and my friend's luggage got lost on the way..
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Posted 5 years ago
Too much irresponsibility. Poor service. Lost order, had to be delivered in two business days. It took more than 30 days and the order was considered lost. They received money for insurance knowing the contents of the order and they took no responsibility. I do not advise anyone to work with EUROSENDER. Be careful. Victor Ribeiro
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Posted 5 years ago
het versturen van mijn pakket ging volgens plan.
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Posted 5 years ago
Great service. Super quick! Got the package delivered in three days
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Posted 5 years ago
Simple, Quick & Reliable!
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Posted 5 years ago
Super..nothing to complain..
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Posted 5 years ago
Glad he shut my gate . Most can't be arsed !
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Posted 5 years ago
I have not received my Packets after many followups
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Posted 5 years ago
Il pacchetto non e stato consegnato direttamente al destinatario
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Posted 5 years ago
Pick-up was very difficult as the package was not collected 3 times in a row without explanation. I spent a lot of time trying to track couriers myself only to he told the order is due for collection but woth no shows. Would not use again becsuse of the stress and hassle involved.
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Posted 5 years ago
Complimenti per la gestione. La spedizione e' arrivata in tempo ! Grazie
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Posted 5 years ago
tres contente
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Posted 5 years ago
Paket ist verloren gegangen. ;-( Support kann nicht wirklich weiterhelfen. Schade: Fand die Idee eigentlich ganz gut.
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Posted 5 years ago
Goede verzorging en levering.
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Posted 5 years ago
Excellent service, user friendly and efficient
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Posted 5 years ago
Late late late
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Posted 5 years ago
Good service - everything worked well. How to get transparency on the pick-up times could be improved.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,039 reviews