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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Too much irresponsibility. Poor service. Lost order, had to be delivered in two business days. It took more than 30 days and the order was considered lost. They received money for insurance knowing the contents of the order and they took no responsibility. I do not advise anyone to work with EUROSENDER. Be careful. Victor Ribeiro
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Posted 4 years ago
het versturen van mijn pakket ging volgens plan.
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Posted 4 years ago
Great service. Super quick! Got the package delivered in three days
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Posted 4 years ago
Simple, Quick & Reliable!
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Posted 4 years ago
Super..nothing to complain..
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Posted 4 years ago
Glad he shut my gate . Most can't be arsed !
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Posted 4 years ago
I have not received my Packets after many followups
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Posted 4 years ago
Il pacchetto non e stato consegnato direttamente al destinatario
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Posted 4 years ago
Pick-up was very difficult as the package was not collected 3 times in a row without explanation. I spent a lot of time trying to track couriers myself only to he told the order is due for collection but woth no shows. Would not use again becsuse of the stress and hassle involved.
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Posted 4 years ago
Complimenti per la gestione. La spedizione e' arrivata in tempo ! Grazie
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Posted 4 years ago
tres contente
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Posted 4 years ago
Paket ist verloren gegangen. ;-( Support kann nicht wirklich weiterhelfen. Schade: Fand die Idee eigentlich ganz gut.
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Posted 4 years ago
Goede verzorging en levering.
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Posted 4 years ago
Excellent service, user friendly and efficient
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Posted 4 years ago
Late late late
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Posted 4 years ago
Good service - everything worked well. How to get transparency on the pick-up times could be improved.
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Posted 4 years ago
Sales rep was pushy on the first call, then disappeared. I had to make multiple phone calls to finalize the order. Driver that was sent did not speak English (or either of the PickUp/DropOff local languages). Sales rep had arranged for afternoon pickup, driver showed up in the morning, and call centre made things worse by miscommunicating information to driver. During delivery, truck blocked off the road, despite being told this was not allowed. On the positive side, our stuff arrived in good shape; nothing broken or damaged or "misplaced". Delivery was made on the day they promised. Driver helped with arranging stuff inside the truck when needed.
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Posted 4 years ago
Atrasaram- se na recolha(era para recolher na terca feira so foi recolhida na sexta feira). Mas recomendo.
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Posted 4 years ago
Multumita, tracking facil. O singura sesizare: nu am fost notificata in ziua sosirii coletului decat in momentul in care GLS era deja la adresa.
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Posted 4 years ago
Thank you so much, excellent service.
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews