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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Zelo sem zadovoljen.
Helpful Report
Posted 4 years ago
It took ten days to pick my luggage and deliver it. May be it was a problem with DPD but eurosender didn't keep a track of it. It was just they informed dpd and then nothing else to do... was Very upset with the service
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Posted 4 years ago
Brilliant service, everything was done as expected.
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Posted 4 years ago
Bag arrived fast, but scraped and damaged
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Posted 4 years ago
............
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Posted 4 years ago
Sehr schlecht! Erst nach mehreren Aufforderungen das Paket abgeholt und Dan hat es Noch wieder 3Tage gedauert! Nicht gut!
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Posted 4 years ago
Recomendo, entrega eficiente
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Posted 4 years ago
Hard to be
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Posted 4 years ago
Sve super👍👍👍
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Posted 4 years ago
Last I talked to Eurosender, I was informed that my order was cancelled and I will receive a refund. However, It has been a couple of weeks, I have still not received my refund and the personal never answered to my email.
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Posted 4 years ago
Only international transport I could rely on during quarantine. Would highly recommend. Very quick shipment.
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Posted 4 years ago
Estupendo servicio. Seriedad en recogida y entrega.
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Posted 4 years ago
Nice service
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Posted 4 years ago
Super, ažurni, ljubazna korisnička podrška. Brza dostava
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Posted 4 years ago
I won't ever use this service again! after two rescheduled pick-ups due to the courier which was not able to find my house (without any reason), I had to leave the country and nobody collected my box. UNRELIABLE!
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Posted 4 years ago
Very good, reliable fast and easy service.
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Posted 4 years ago
Not enough signs for adress
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Posted 4 years ago
My experience with Eurosender was not the best one. When preparing my suitcase for the pick up I have read the instructions. It said that the driver picking up the package will place a sticker with the given address and other details. When the driver arrived at our place he had no stickers, in fact, he said that he can't accept the package because it's missing the labels. That got me confused, but the driver showed up a few days later, this time with printed labels and picked up the package. I am happy I have wrapped my suitcase in several layers of bubble foil as it got very dirty and torn apart. Otherwise, the system of placing an order was quick and easy.
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Posted 4 years ago
Although there was difficulty finding my property Eurosender was very easy to contact and quick to reply, and helpful.
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Posted 4 years ago
Very helpfull and very fast
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews