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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
...I send a painting to Germany...everything was very professional and quick...thank you very much
Helpful Report
Posted 4 years ago
- Did not get the service I paid for. - Talked to 3 different companies before my shipment was in the right track. - An enormous amount of emails. - I won't be using their services anymore.
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Posted 4 years ago
Top et très pratique surtout pour les envois du type ski.
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Posted 4 years ago
fast and reliable service.
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Posted 4 years ago
Alles super gelaufen. Bin sehr zufrieden. Danke
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Posted 4 years ago
Fast and easy to book.
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Posted 4 years ago
The only guys I could find to ship a couple of cases of wine as a personal gift to Amsterdam Got there in two days standard delivery
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Posted 4 years ago
Vielen Dank für die rasche Lieferung und ihre Fahrer, die die weite Strecke von Spanien bis nach Deutschland gefahren sind. Ich möchte wirklich meinen ausdrücklichen Dank an die Fahrer der LKWs richten und hoffe, dass sie gut bezahlt werden.
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Posted 4 years ago
Seconda volta che lo utilizzo. Normali ritardi dovuti alla situazione di confinamento. tutto bene. Consiglio.
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Posted 4 years ago
Goods not delivered and lost. Claim. Disaster.
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Posted 4 years ago
Bad service and bad customer service. I booked the service for one suitcase (55€, for a student, that’s a big budget) from Lituania to France. I didn’t receive my suitcase at the end in France. It was another person suitcase. We call the customer service and they said it was our fault. It was (according to them) our job to check that they put the right name. But isn’t it one task pf their job ?! So now it is my job to find the person who has my suitcase, and pay another time of another service to transfer the two suitcases. For Eurosender, that’s normal !! I really do not recommend Eurosender. Not trustful and not helpful. Bad customer service. Don’t go with them !!
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Posted 4 years ago
Great support!
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Posted 4 years ago
it was a good service I could recommend it
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Posted 4 years ago
20 days and my package has not arrive From Germany to The Netherlands. No one can tell me where my package is... it’s unbelievable.
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Posted 4 years ago
Great service! Highly recommend!
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Posted 4 years ago
Speedy and reliable, as always.
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Posted 4 years ago
Cheap, kindly, fast.
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Posted 4 years ago
katastrofa!!! paket sam poslao zbog pigrešnog prezimena a sve ostalo je bilo ispravno pajet mi se nakon 20 dana vratio!!pošiljatelj iz hrvatske je ispravio prezime i umjesto iz drugog pokušaja da doatave paket švabo ga je vratio pošiljatelju!! katastrofa!! neka mi nitko više ništa ne priča o njemačkoj poslovičnoj ekspeditivnosti oni su auslanderi u zemlji korektnog poslovanja. zbogom zauvijek!
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Posted 4 years ago
The costumer service was really helpful when the post in Czech Republic didn't go to pick my package on the agreed day, but Eurosender was really supportive and helped me change the date of pickup, the address, everything, and my stuff arrived save and sound! Loved it
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Posted 4 years ago
Servizio ottimo, costi ragionevoli e tempi di consegna assolutamente accettabili. Unico problema da me incontrato, per qualche baco del sistema, anzichè inserire i dati del destinatario, il sistema ha replicato i dati del mittente - me - nel campo destinatario, per cui ho faticato un po' in email a fare rettificare questa cosa, evitando che l'oggetto venisse a me riconsegnato dopo qualche giorno.
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews