Login
Start Free Trial Are you a business?? Click Here

Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Foi tranquilo, entrega antes do previsto com todo cuidado e. Profissionalismo, isso mesmo em.plena Pandemia, minha encomenda veio da Alemanha para Portugal em três dias.. Aprovadíssimo 🙏🏻🙏🏻
Helpful Report
Posted 4 years ago
általában megbízható. kicsit nehezen lehet elérni őket néha, de azért szeretjük.
Helpful Report
Posted 4 years ago
Excellent service. Whole process ran like clockwork. Highly recommended for inexpensive international shipping.
Helpful Report
Posted 4 years ago
Courier attended for pick-up without label - stating he will remember which package it is and apply label later in the depot; estimated transit time was 2-3 days but took more than a week 3 different courier companies handled the parcel, a lot of confusion and transfer of responsibility - if it had gotten lost, none would obviously be responsible. Will not use Eurosender services again.
Helpful Report
Posted 4 years ago
Livrare rapida si sigura.
Helpful Report
Posted 4 years ago
Un desastre. Reserve para el 01/04. Luego me lo pasaron para el 03/04 y luego para el 07/04. Asi hasta que el 08/04 llame porque nadie vino a recoger nada. Ahora me avisan que vienen el 14/04. Sinceramente un servicio pésimo.
Helpful Report
Posted 4 years ago
Good. Fast. Affordable.
Helpful Report
Posted 4 years ago
I am very satisfied, your response is always quick
Helpful Report
Posted 4 years ago
I am very satisfied with the service! It was really easy to order via the online platform and the pack arrived in time. Really fast i can say taking into consideration that it is going from a country to another and the current world situation. I will use again this service, just keep on this great work :)
Helpful Report
Posted 4 years ago
quick and polite
Helpful Report
Posted 4 years ago
Great service really fast
Helpful Report
Posted 4 years ago
It was a nice experience overall. I had a little trouble, that's why I don't give 5 stars: I'm studying abroad for 6 months, I was living in an house for 2 months, then we had moved to another house, and so the parcel was delaying because of corona virus (and this is completely normal). So I called to change the address to send it to, and they said to send an e-mail. I did and so they said the address was going to be changed. So I waited some days and while tracking the parcel I saw it was delivered to my past address. Three times. Then I had to call again and finally I found someone helpful. Even though I still had to call also GLS because they said they had more infos. I spent like 10€ call. Expect that, I liked their service, I think I'll use this shipment company again. But next time I'll make sure I don't have to move in a while. ;)
Helpful Report
Posted 4 years ago
You are my reliable connection with home.
Helpful Report
Posted 4 years ago
Serviço ótimo e vou continuar a usar,já recomendei
Helpful Report
Posted 4 years ago
I’m absolutely not satisfied with the services provided. First of all at the agreed pick up date no one has came and the parcel hasn’t been taken. It caused too many problems as I had flight back home next day. I didn’t have anyone to ask to stay for all the day while waiting for someone to come and to pick it up. Everyday I was asking whether someone will come to take it, and even asking neighbours to stay home. However every time when they were promising to come, no one was actually coming. It was going for a week. Due to this delay I also didn’t have anyone at the place of delivery as it was 2 weeks late than it was supposed to be. Moreover the box arrived totally destroyed (good thing that I put just clothes there and nothing has been broken).
Helpful Report
Posted 4 years ago
Quick service!
Helpful Report
Posted 4 years ago
Simple cheaper and quiker
Helpful Report
Posted 4 years ago
Good service
Helpful Report
Posted 4 years ago
Everything was smooth and easy. Thank you very much.
Helpful Report
Posted 4 years ago
sunt foarte multumit de serviciile oferite
Helpful Report
Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews