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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Worst shipping experience ever. They seem to be learning on the backs of customers. 1st they transferred incorrect information to the shipping company and then they seemed to have no connection to the shipping company to fix it. Order came in 10 days instead of 3 and did not come to my house but to a depo that’s on the other side of the city. AVOID AT ALL COST AND USE SHIPPING COMPANIES DIRECTLY!
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Posted 4 years ago
see my emails to them; on top of it all, my packages were located at 1 pm in the afternoon and no one told me. i worried all night. when you go on tracking, nothing had changed so i didnt click on the detail until the next morning and discovered new info. unbelievable.
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Posted 4 years ago
The luggage was never picked up and I got no refund, other than having to spend 60 euros more.
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Posted 4 years ago
Super fast and the delivery guys were really nice! Also the bags were in a perfect state.
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Posted 4 years ago
Not picked up on the asked date (almost a week too late, and then it came on different dates to the costumer even they live only 20 km from each other,on a transport from more than 1500 km). How can this be efficient? 4 different orders for 4 pallets is also not the easiest because of all the extra paperwork.
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Posted 4 years ago
Fast and good
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Posted 4 years ago
Happy with a speedy delivery.
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Posted 4 years ago
Very fast delivery, courier was really helpful and made the process very easy. Only thing bad that I can say was the costumer service call I had when I called to the general eurosender costumer service the second time. The lady behind was not so nice. But overall a great experience. Would use again!
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Posted 4 years ago
good and fast service
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Posted 4 years ago
Great fast delivery
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Posted 4 years ago
Very good service. Easy to book and delivered intact. I Will use your service again. Thank you
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Posted 4 years ago
Placed the order on the 21st January, the parcel was collected on the 22nd about midday and delivered to the UK from France at 9 am on the 24th. The tracking worked well and the parcel arrived in good condition. Its the second time we have used this service and we would not hesitate to use it in the future.
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Posted 4 years ago
Super fast and easy delivery
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Posted 4 years ago
Brzina usluga ljubaznost efikasnost susretljivist
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Posted 4 years ago
Great experience, everything went smoothly, my suitcase was picked up and delivered on time.
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Posted 4 years ago
Good service
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Posted 4 years ago
Economically convinient and works perfectly
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Posted 4 years ago
Excellent service.
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Posted 4 years ago
Thank you
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Posted 4 years ago
Everything was OK.
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews